By Kathryn G., Homeowner, 1 property – written on Capterra
So happy I switched from Evolve over to self-managing with OwnerRez. The whole setup I have now is fantastic. The software works like a charm.
Onboarding guides, support content, and knowledge of help staff is superb.
Reasons for Choosing OwnerRez: Pricing and full ownership of functionality
Can take a while to work out all of the details, but well worth the effort.
Excellent! The platform integrates and automates everything that we use in our short-term rental business seamlessly. Customer service is TOP NOTCH.
Everything in one place Very user friendly Excellent customer support
Because it's so robust, it feels overwhelming at first and requires a significant amount of time and focus to get set up
By Verified Reviewer, Homeowner – written on Capterra
Fantastic! Definitely the best channel manageement system end-to-end with a superlative support team.
Effectively managing a short term rental is complicated. I did a lot of research and even tried another channel management system before settling on OwnerRez. It's a very powerful platform for not only channel management but, through its best-of-breed integrations, facilitating every aspect of your SRT business. Most importantly, they provide the best support I have encountered for any software product -- full stop. Beyond extensive online support, they are behind you every step of the way with insightful answers and suggestions that that make it clear you are dealing with a team with deep knowledge of and passion for the STR business.
Switched From: Lodgify
Reasons for Switching to OwnerRez: More features and better software support.
There is nothing not to like. As with any business software, you get out of it what you put in, but the effort will pay dividends if you are serious about optimizing your STRs.
By Sadie L., Property Manager, 8 properties – written on Capterra
Weekly seminars are helpful, but would prefer topics for each week so we know if we need to tune in or not. Some areas we are stronger than others and would not need to watch, but some topics we could use a strong & very specific training on.
Customer Service with OwnerRez is out of this world. They customizes videos for you to watch prior to meeting with them. When we do meet with OwnerRez, they not only answers our questions, but finds ways to help us that we didn't know we needed help with. They are patient, kind and thorough.
When emailing the general customer service email, it can take a day or two to hear back, sometimes we need an answer that day!
By Junko N., Homeowner, 2 properties – written on Capterra
very quick customer services always answer my questions very personal
none I am delighted I joined OwnerRez highly recommend