Kathryn S.
- Homeowner
- The Getaway, Northwest Arkansas
- 1 property
-
Source:
Capterra
- November 18, 2020
By Kathryn S., Homeowner, 1 property
– written on
Capterra
Easy to use, user friendly and EXCEPTIONAL customer service
We only have one property so I did the set up. I experienced prompt replies from OwnerRez onboarding and the customer service representatives when I was setting up OR. Their monthly rates are definitely compensatory based on the support that I have received.
Pros
Easy to use calendar to control blocking our dates, creating quotes, pulling reports, offering travel insurance, easy set up for payment and sending email. I do not connect to OTA's as we are building a direct booking rental.
Cons
I don't have any at the moment as my experience has been stress-less and easy.