Pros

My number one favorite thing about Ownerrez is it has an amazing, responsive customer service team! The onboarding one-on-one Zoom meeting was a game changer for me, as I'm an older generation and not as tech-savvy as I'd like to be. My questions that I've had, to date, have been thoroughly answered in a timely manner and with respect and encouragement. I believe my learning curve was greatly reduced because I was able to ask questions and get immediate feedback. My second favorite aspect of Ownerrez, after the live customer service assistance, is the incredibly user-friendly library of videos covering, literally, every single aspect of setting up and using Ownerrez. Step-by-step, easy to understand, screen shots of every step; it makes it really easy to research something I need help with before I have to call or email for assistance. As my confidence has grown in maneuvering and understanding the workings of the site and my website through them, I've become more adept at finding answers myself. My third favorite aspect of Ownerrez is the website capability. I BUILT MY OWN WEBSITE, and I'm an old Boomer! It was that easy and, again, I had easy to follow, step-by-step instructions and access to a live customer rep when I had questions. I love my website and I'm comfortable maneuvering around the dashboard to make changes and/or look for specific data.