Glad I switched to OR as my PMS
This is an exceptional product with massive value for money for the size of my operations. I would highly recommend OwnerRez just for the product features but, when you add in the top-notch customer service/help, you have a true winner. Due to the features included in the software, there is a learning curve but it's genuinely worth the effort.
Pros
So many. I'm not sure I can define a short list. Also, my use might be quite different than yours. But, this is not a feature to many but the response time and value of the customer responses to help requests is truly exceptional. Reasons for Switching to OwnerRez: Better pricing, tight Quickbooks Online integration,
Cons
Need to add inquiry communication not just post-booking for VRBO integration.