Susan A.
- Property Manager
- 5 properties
-
Source:
GetApp
- June 16, 2021
By Susan A., Property Manager, 5 properties
– written on
GetApp
Owner Rez completely simplified how we run our business
Owner Rez has the most outstanding customer service I have ever experienced. I have never not gotten a response to a question within 30 minutes or less, and that's day or night.
Pros
Pricing is reasonable Very useful options available to manage multiple vacation rentals across multiple channels Interfaces seamlessly with QuickBooks Interfacing seamlessly with our Website Robust automated guest emails and triggers
Cons
The calendar is fixed by month and not following which makes seeing turnovers at month end very difficult to see No way to send emails on a certain day of the week (I.e./ remind guests it's trash day) No way to allow other people to also be able to log in and only see the calendar but not the financial side. This would be useful for cleaners etc.