| Topic | Posted |
|---|---|
Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messagesBoth of those tickets appear to have been submitted before I turned the new Rezzy changes on for you. I've let the support team know that I did that. by Bri (/forums/users/347417172) – May 26, 202… (Posted 5 days ago ) |
5 days ago |
Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messagesHi Bri, thanks. Hi Alece and Ariel, We've recently released some updates to Rezzy that are in beta testing at this time with our employees so we could keep an eye on how things were going be… (Posted 5 days ago ) |
5 days ago |
Feature Requests » Delayed reponse timing for RezzyAIYes, I’m about to switch to another company for the ai by Downtown FL Trav (/forums/users/347437563) – May 25, 2026 4:38 PM (UTC) If you do, please tell us which one and how good/bad is it...I … (Posted 6 days ago ) |
6 days ago |
Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messagesTotally agree ... I have Rezzy in draft mode , using it as a fancy text editor; at least a couple times per day it generates very bad replies that, if automatically sent to guest, would cause big iss… (Posted 6 days ago ) |
6 days ago |
Feature Requests » Allow Rezzy full access to calendarCurrently, Rezzy lacks calendar visibility. When guests ask about date availability, it gives a vague placeholder response like, "We will look into it." In contrast, almost all other AI tools on the … (Posted Mar 10, 2026 11:42 AM) |
Mar 10, 2026 11:42 AM |
Feature Requests » Trigger a webhook when a new task is createdWhen a new task is created, have the possibility of triggering a webhook with the information contained in the task. Use case: we don't use OR' tasks (we have our own tasks' solution deeply integr… (Posted Mar 9, 2026 11:06 AM) |
Mar 9, 2026 11:06 AM |
General Help and Questions » Possible bug when deleting Custom FieldThank you. (Posted Feb 18, 2026 2:21 PM) |
Feb 18, 2026 2:21 PM |
General Help and Questions » Possible bug when deleting Custom FieldWhen trying to delete a Custom Field Definition that is still been used in a property, OR goes to the login page instead of either showing an error explaining the field is in use, or delete the field… (Posted Jan 20, 2026 3:52 PM) |
Jan 20, 2026 3:52 PM |
Feature Requests » Guest sentiment (at checkout) as a trigger for messagingAdd Guest Sentiment at checkout (from Rezzy), to be used as a trigger for messaging. Here is my use case scenario: I have a setup where a message I send to guests after check-out asks for their … (Posted Nov 20, 2025 1:37 PM) |
Nov 20, 2025 1:37 PM |
Feature Requests » Trigger condition > when a tag is added or deletedHi, thanks for your comments. Thing is, this is not what I requested, which is the ability to trigger message (using the corresponding method depending on if it is a channel -Airbnb, VRBO, etc- or em… (Posted Jun 24, 2025 10:03 AM) |
Jun 24, 2025 10:03 AM |
Feature Requests » Trigger condition > when a tag is added or deletedAdd a new messaging trigger, for as soon a tag is added or deleted from a booking. My use case scenario is this: when a guest confirms and pays for extra services (e.g. pool heating, when renting a … (Posted Jun 13, 2025 1:55 PM) |
Jun 13, 2025 1:55 PM |
General Help and Questions » Airbnb's Awaiting Payment showing as open dates in OR calendarExcellent, thanks for your thorough explanation! (Posted Dec 29, 2023 10:36 AM) |
Dec 29, 2023 10:36 AM |
General Help and Questions » Airbnb's Awaiting Payment showing as open dates in OR calendarHi. In Airbnb, I saw "Awaiting Payment" in their calendar, showing the dates blocked, so if I try to make another booking for those same dates, in Airbnb, I can't). The problem was, going to VRBO, th… (Posted Dec 28, 2023 7:01 PM) |
Dec 28, 2023 7:01 PM |
General Help and Questions » Airbnb's Awaiting Payment showing as open dates in OR calendarHi; I have Airbnb and VRBO connected via API to OR. I got a new booking from Airbnb, but the booking is waiting for payment; that booking shows the dates as unavailable in Airbnb (both to in the host… (Posted Dec 22, 2023 9:35 PM) |
Dec 22, 2023 9:35 PM |
General Help and Questions » Manual lock integration not allowing to update it in the BookingI am having this same problem. I have also seen other owners complaining of this in Facebook groups. Have you heard anything on this from OwnerRez? by Jody and Steve B (/forums/users/347396461) – … (Posted Dec 22, 2023 12:20 PM) |
Dec 22, 2023 12:20 PM |
General Help and Questions » Manual lock integration not allowing to update it in the BookingThis is the first property (the one I was able to enter the door codes, before adding the new one) https://uc.orez.io/w/files/1e4592f7ab3a485599628b85801eead2 and this is the new property ht… (Posted Dec 20, 2023 11:12 AM) |
Dec 20, 2023 11:12 AM |
General Help and Questions » Manual lock integration not allowing to update it in the BookingHi. I have setup Manual Lock integration, as I have locks with 3 already created codes that I assign to bookings in a rolling basis, feature that is not available in OW. I created the Manual Lock… (Posted Dec 20, 2023 10:49 AM) |
Dec 20, 2023 10:49 AM |