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We normally charge a flat rate for our property regardless of occupancy, but will change it to a two-person rate with extra-person fees for some portion of the year. I set up a season to do that. …
(Posted Dec 26, 2022 10:33 AM)
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Dec 26, 2022 10:33 AM |
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Thank you, Chris. You had told me how to delay the processing of the card for my own website in a different forum post. But after I received a booking from Vrbo last Wednesday, and it showed "Pendi…
(Posted Sep 20, 2022 8:42 AM)
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Sep 20, 2022 8:42 AM |
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Thank you, Ken. I have that rule already so I know I can cancel if they don't sign.
The issue is that it used to be a zero-cost cancellation for both me and the guest if the guest would not sign…
(Posted Sep 19, 2022 11:41 PM)
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Sep 19, 2022 11:41 PM |
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So either I am out the 3% or the guest is out 3% if they decide they don't want to actually sign the contract. Sounds like I have to use one of three House Rules to admonish them to read the contrac…
(Posted Sep 19, 2022 8:45 PM)
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Sep 19, 2022 8:45 PM |
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I would like to wait to charge the credit card for Vrbo bookings (API integrated, Instant Book) until after the contract is signed. And I would like that all to be automatic – the signing of the con…
(Posted Sep 19, 2022 10:18 AM)
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Sep 19, 2022 10:18 AM |
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Thanks! Exactly what I wanted - the guest to sign the contract and submit payment information, but I would have some time to confirm availability before the booking is finalized.
(Posted Sep 5, 2022 2:39 PM)
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Sep 5, 2022 2:39 PM |
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I understand how to select request to book on the channels like AirBnB and Vrbo, but how can I do that for our own website? Users on the FB forum say they can do it but no one remembers how they con…
(Posted Sep 5, 2022 7:21 AM)
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Sep 5, 2022 7:21 AM |
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I had the same problem, but it's because my property is in St Lucia in the Caribbean. If you API integrate with AirBnB, you are required to use the simplified pricing (where you pay the guest fee) u…
(Posted Aug 3, 2022 7:52 PM)
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Aug 3, 2022 7:52 PM |
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I signed up for OwnerRez for a few reasons - fast calendar syncing to avoid double bookings when using IB on several platforms was the biggest one, with the next most valuable being the damage protec…
(Posted Aug 2, 2022 8:58 AM)
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Aug 2, 2022 8:58 AM |
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Thank you. I presume I simply edit the booking to change the security deposit hold amount and the date, so I'll try it.
(Posted Jul 29, 2022 9:10 PM)
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Jul 29, 2022 9:10 PM |
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Hello, Ken - thank you for the link - that's useful information.
But I'll ask my question this way - can I modify the booking to require a unique security deposit hold after the booking has been…
(Posted Jul 29, 2022 8:27 PM)
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Jul 29, 2022 8:27 PM |
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Like at a hotel, we offer services at our villa in the Caribbean (such as meal preparation and sometimes local currency cash advances). I'd like to set up a credit card hold to cover these services l…
(Posted Jul 29, 2022 5:25 PM)
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Jul 29, 2022 5:25 PM |
