Leaving Hostaway because of their booking fee?

Best alternative to API integration with AirBnB

Loretta K
Aug 2, 2022 8:58 AM
Joined Jul, 2022 12 posts

I signed up for OwnerRez for a few reasons - fast calendar syncing to avoid double bookings when using IB on several platforms was the biggest one, with the next most valuable being the damage protection insurance.  I'm setting everything up and API integrated with AirBnB yesterday and started the Vrbo integration.

Unfortunately, AirBnB requires API-integrated hosts to use their simplified pricing (our property is in the Caribbean). This puts us at a severe disadvantage competitively since none of the competition is using simplified pricing and it's not obvious to potential guests that our rate includes the guest service fee. We're already a high-priced property; now we just look crazy.

I'm willing to try leaving it API integrated if I can have a different heading on AirBnB than Vrbo .  Is that possible?  If so, how?

If not, I'll have to disconnect the API integration and have some other questions.

1) What happens to my listing when I disconnect?  Does everything go blank or stay the way it was when connected?

2) What's the best way to keep the calendars synced?  We're on three platforms - Vrbo, AirBnB, and our own website (not an OR website). Ideally, we would be on IB for at least Vrbo and AirBnB.  We almost never get more than one booking in a day and rarely are they for the same/overlapping dates, so calendars syncing every 30 minutes should be OK.  But with the new ABB policies of hosts cancelling, the closer to instantaneous syncing, the better.

3) Can I still purchase the damage insurance for AirBnB bookings?

 

Thank you for any help you can give me.

 

Kathryn R
Aug 2, 2022 9:20 AM
Joined Aug, 2022 4 posts

Hi Loretta,

Not sure how much help this will be, but leaving you a link here to check out for yourself in case you do find it helpful:  https://hubs.ly/Q01187cH0 

It would only be relevant for your Q3 about damage protection for Airbnb bookings really. I'm not sure who you currently use for damage protection and absolutely don't want to step on any toes, but in the interest of providing further info, Know Your Guestâ„¢ technology from SUPERHOG would still be applicable on Airbnb bookings for you in this instance, the damage protection is up to $5million (USD) and using our white labelled (your branding) One Step Link you wouldn't need to be integrated via the channel manager so that wouldn't be an issue and you'd still have peace of mind that your bookings are protected.

Feel free to reach out with any further questions, otherwise I will leave it with you and hope it helps.

Good luck getting your things sorted!

Kathryn & the Know Your Guestâ„¢ team at SUPERHOG