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Hi,
Once the Vrbo commission import has been ran: https://www.ownerrez.com/support/articles/vrbo-commission-file-imports
The report: Listing Site Fees should display those for you (as long as…
(Posted Sep 27, 2023 12:17 PM)
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Sep 27, 2023 12:17 PM |
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Hi Kathleen,
I just responded to your ticket regarding this as well, In short the grand total is calculated using the "Remitting now" column value. We generally always recommend including that co…
(Posted Sep 21, 2023 3:03 AM)
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Sep 21, 2023 3:03 AM |
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Hi Willem,
We don't generally support doing redirects from one domain to another domain. We only support redirecting pages inside a site.
To redirect from an old domain to a new domain, I recom…
(Posted Sep 19, 2023 11:18 AM)
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Sep 19, 2023 11:18 AM |
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Hi Nina,
Currently the closest option we have is run a report and then export and use what we have there, alternatively you could go to the booking tab and change it to a list view. Once here you…
(Posted Sep 14, 2023 11:00 AM)
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Sep 14, 2023 11:00 AM |
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Hi Russ,
At this time, no we don't have integrations with any processors that have a flat monthly fee.
~Caleb
(Posted Sep 14, 2023 10:30 AM)
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Sep 14, 2023 10:30 AM |
General Help and Questions » Easy question
Correct, that information is typically entered directly on those channels instead, though they may not display the field if it's not required.
For Airbnb for instance you can find that field unde…
(Posted Sep 13, 2023 11:35 AM)
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Sep 13, 2023 11:35 AM |
Feature Requests » EXPENSESS
Hi,
We actually already have plans for something along these lines, you can see the feature request for that here:
https://www.ownerrez.com/search?q=recurring+expenses&type=ForumTopic
~Ca…
(Posted Sep 11, 2023 5:15 PM)
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Sep 11, 2023 5:15 PM |
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Hi,
Could you elaborate on what you're looking for or where you'd like it to be applied? Currently the rate calendar already displays the rate when hovering over any date in OwnerRez.
https:/…
(Posted Sep 11, 2023 4:35 PM)
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Sep 11, 2023 4:35 PM |
General Help and Questions » Easy question
If you navigate to a properties description tab and edit the default description, then scroll to the very bottom. You'll find two sections for registration/licensing.
https://uc.orez.io/w/files/…
(Posted Sep 9, 2023 11:14 PM)
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Sep 9, 2023 11:14 PM |
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Hi Sean,
We did have an issue last week that was causing some extremely minor delays in emails, to be sure that this is the culprit we'd want you to email in to Help@OwnerRez.com with details of …
(Posted Sep 8, 2023 1:22 PM)
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Sep 8, 2023 1:22 PM |
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Hey Jennifer,
Hmmm, probably the simplest way would be to navigate to the guests record, via the booking overview page of any particular booking (should be under the section labelled guest, towar…
(Posted Sep 5, 2023 11:32 AM)
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Sep 5, 2023 11:32 AM |
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Hi Daniel,
Are you referring to deposits on bookings? If so currently we have this article on this subject: https://www.ownerrez.com/support/articles/deposits-findfilterstatus#status
If not c…
(Posted Aug 23, 2023 11:56 AM)
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Aug 23, 2023 11:56 AM |
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Hi,
If you're still having difficulties with this issue please email our helpdesk at Help@OwnerRez.com (mailto:Help@OwnerRez.com)
~Caleb
(Posted Aug 19, 2023 11:57 PM)
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Aug 19, 2023 11:57 PM |
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#1 (https://ownerrez.zendesk.com/agent/tickets/1) As far as I'm aware, we aren't opening this up as a beta yet. But as soon as we release Google Vacation Rentals we should be publishing a blog post …
(Posted Aug 17, 2023 11:47 AM)
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Aug 17, 2023 11:47 AM |
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Hi,
First and foremost we have an article on this subject here that I recommend giving a read, let us know if you have any questions about any specific points:
https://www.ownerrez.com/support/ar…
(Posted Aug 15, 2023 5:27 PM)
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Aug 15, 2023 5:27 PM |
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Hi Alice,
Thank you for the report! We went ahead and passed this up to our engineers and they appear to have pushed a hotfix, please give it a try and let us know if the hotfix resolved it for y…
(Posted Aug 13, 2023 9:14 PM)
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Aug 13, 2023 9:14 PM |
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Have you seen this support article yet: https://www.ownerrez.com/support/articles/hosted-websites-redirect-back-your-website-after-booking
(Posted Aug 13, 2023 3:23 PM)
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Aug 13, 2023 3:23 PM |
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Hi Jim,
I went ahead and sent you an email from our helpdesk system with some additional information. Hope you're doing well!
(Posted Aug 11, 2023 10:55 AM)
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Aug 11, 2023 10:55 AM |
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Hi,
Generally with OwnerRez by itself you can't as the system is just designed to handle the signing of rental agreements, however using a third party document signing service should feasibly get…
(Posted Aug 9, 2023 12:42 PM)
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Aug 9, 2023 12:42 PM |
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For specifics it may be best to email in to our helpdesk at Help@OwnerReservations.com (mailto:Help@OwnerReservations.com)
Where are you placing those restrictions exactly in OwnerRez? And are …
(Posted Aug 2, 2023 1:12 PM)
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Aug 2, 2023 1:12 PM |
