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Hello! Tag automation is planned. We're trying to see if we can get to it as part of the roadmap in 2023. Stay tuned!
(Posted Dec 20, 2022 3:31 PM)
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Dec 20, 2022 3:31 PM |
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Two-Factor Authentication has been released! Read the support article here: https://www.ownerrez.com/support/articles/privacy-security-two-factor https://www.ownerrez.com/support/articles/privacy-se…
(Posted Dec 8, 2022 10:19 AM)
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Dec 8, 2022 10:19 AM |
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Have you made any progress on this? Recurring expenses are needed by /forums/users/347401585 BNB Louisville – Dec 6, 2022 9:41 PM (UTC)
Hello! We're currently working on a lot of groundwork to m…
(Posted Dec 7, 2022 9:26 PM)
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Dec 7, 2022 9:26 PM |
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Hello! Now that Team Access (User Invites) is out, we're next going to do Read-Only access. "Tiered Access" will come after that, which we are working to get to in mid-2023. It's not in development y…
(Posted Dec 6, 2022 6:37 PM)
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Dec 6, 2022 6:37 PM |
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Portal access tab isn't visible on mobile. The only way to access it on mobile is to click the "invite staff" button and then under the warning displayed click the link to go to portal. Just FYI. by…
(Posted Nov 22, 2022 5:49 PM)
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Nov 22, 2022 5:49 PM |
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This feature has been released. You can now add per-channel overrides as needed - navigate to Property's Description area.
https://www.ownerrez.com/support/articles/property-descriptions https://…
(Posted Nov 21, 2022 5:25 PM)
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Nov 21, 2022 5:25 PM |
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Hi Chelsea! Under each property you can set them custom. Go to a property, select Channel Rules, then you can change House Rules there by using "Override Channel API Rules"
(Posted Nov 9, 2022 10:46 AM)
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Nov 9, 2022 10:46 AM |
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Hi Mike - Touch Stay recently updated their integration with us to allow this. Please see here: https://www.ownerrez.com/support/articles/Touch-Stay#how-to-send-guidebook-links-to-ownerrez-as-field-c…
(Posted Nov 7, 2022 2:47 PM)
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Nov 7, 2022 2:47 PM |
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Just anywhere in the system where you can adjust the commission. Instead of having to pick a preset commission rate in the old dropdown selector, you can enter exactly what you need now.
Here is …
(Posted Sep 23, 2022 11:10 AM)
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Sep 23, 2022 11:10 AM |
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Hello Randy - there is some minor interest but not enough to prioritize anything to be placed on the roadmap at present. We will be working on PM Automatic Expenses next quarter so maybe we can look …
(Posted Sep 22, 2022 10:04 PM)
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Sep 22, 2022 10:04 PM |
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Good news from our partner Touch Stay! Touch Stay can now push the guidebook links into OwnerRez field codes. This addition has been documented here: https://www.ownerrez.com/support/articles/Touch-…
(Posted Sep 13, 2022 11:50 AM)
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Sep 13, 2022 11:50 AM |
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Hello! We're actually looking into implementing the newer Airbnb transactions API which can hopefully stem how much OR users have to use Channel Bridge after being API connected. We have to do a few …
(Posted Sep 6, 2022 2:49 PM)
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Sep 6, 2022 2:49 PM |
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Changeover overrides are also planned.
(Posted Aug 30, 2022 5:48 PM)
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Aug 30, 2022 5:48 PM |
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May be worth mentioning that airbnb has also realized hosts do these last minute negative reviews and offers the guest some extra time if it’s at the last minute. I’m not sure how much extra, but may…
(Posted Aug 29, 2022 5:53 PM)
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Aug 29, 2022 5:53 PM |
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On the lower two % discounts, you just need to apply multiple criteria to them. For example:
10% Discount for 5 nights:
* Where Number of Nights is Greater Than or Equal to 5 nights
* Where …
(Posted Aug 27, 2022 11:32 AM)
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Aug 27, 2022 11:32 AM |
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Couple questions on the changes to cancellation fees and how they display in the cancellation policies...
* In my jurisdiction, only the Sales & Use tax would still need to be applied to cancella…
(Posted Aug 26, 2022 5:21 PM)
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Aug 26, 2022 5:21 PM |
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Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information? by /forums/users/347382428 OPCD TX – …
(Posted Aug 26, 2022 5:02 PM)
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Aug 26, 2022 5:02 PM |
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I have created new custom field code BXID and when I tried using BXID field code in messaging template, the field code does not currently render anything in preview of the message. Is this supported …
(Posted Aug 26, 2022 4:57 PM)
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Aug 26, 2022 4:57 PM |
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Hi Alece! This addition should be out in a few weeks. Thanks for your patience!
(Posted Aug 26, 2022 4:47 PM)
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Aug 26, 2022 4:47 PM |
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This is great feature!
Will I be able to only require guest to upload ID only for specific channels like Vrbo and Direct Booking since Airbnb already did ID verification? by /forums/users/347420…
(Posted Aug 26, 2022 8:45 AM)
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Aug 26, 2022 8:45 AM |
