Leaving Hostaway because of their booking fee?

Julie M

Joined January 2021
12 posts
Topic

General Help and Questions » Where to set up per booking expenses?

OMG you're a lifesaver I was pulling my hair out LOL  Thank you!! Doesn't seem to shed any light on why one of the bookings didn't have it, but maybe that was a glitch?  If so that'll just be one…

(Posted Apr 2, 2024 11:29 AM)

General Help and Questions » Where to set up per booking expenses?

Y'all, I am at my wits end here...  I was preparing an owner statement today and noticed one of the bookings was missing a cleaning fee expense.  I went to the booking detail and found that the c…

(Posted Apr 2, 2024 10:16 AM)

General Help and Questions » Hot Tub Selected on OR but not showing up on VRBO

Yes, I am still having this problem - 4 properties of mine (out of 7) have hot tub selected in OR but don't appear as an amenity in VRBO.  Very frustrating.  I've reached out to my VRBO rep but same …

(Posted Aug 21, 2022 12:55 PM)

General Help and Questions » Reverting Back to Non-Professional Host on Airbnb

There's a fix for this!!  Total backdoor thing that I found on the Unofficial OwnerRez Support Group on Facebook.  Here's the link to the post, solution in the comments: https://www.facebook.com/…

(Posted Aug 6, 2022 8:49 AM)

Feature Requests » Hybrid - Gap and Minimum Night Management.

Hmm good thought - at first, I was like, "there IS a feature like that" but then realized I was thinking about being able to mark dates (such as holidays) where people could NOT check-in/out to preve…

(Posted May 3, 2022 9:51 AM)

Feature Requests » Hybrid - Gap and Minimum Night Management.

I second this request - especially something like "disallow gap nights unless within X days of check-in date".  I just struggled with a VRBO guest who wanted to book a Fri/Sat but couldn't due to the…

(Posted Apr 29, 2022 1:03 PM)

General Help and Questions » "Calendar sync deactivated after 5 failures" VRBO calendar

Got it!  Thanks for such a quick (and thorough) response!  I didn’t realize the API didn’t rely on iCal to sync, though it makes sense now that you’ve said it. I was worried about the possibility of …

(Posted Apr 7, 2022 10:35 PM)

General Help and Questions » "Calendar sync deactivated after 5 failures" VRBO calendar

Hello!  This afternoon I received three emails notifying me that the calendar sync on three of my VRBO listings has been deactivated.   This calendar sync has failed 5 times in a row on a connect…

(Posted Apr 7, 2022 10:11 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Deleted due to accidental duplicate post - sorry!

(Posted Apr 3, 2022 10:00 AM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

I am absolutely dying for this feature.  Half the time the emails guests use for VRBO are ones they don't check often, so I have to tell them to make sure they check it, and THEN half the time the OR…

(Posted Apr 3, 2022 10:00 AM)

General Help and Questions » Issues syncing Yale/August Connect w/RemoteLock & OR

Thank you! A day later they still haven't updated in RL, so I'll reach out to RL and see what's up. Will update the thread when I get a response.

(Posted Mar 15, 2021 10:51 AM)

General Help and Questions » Issues syncing Yale/August Connect w/RemoteLock & OR

Hey all! I'm at my wits' end - I've got a Yale Assure using August Connect that is compatible with RemoteLock. For awhile I was just operating it via the August app since RL was being buggy with th…

(Posted Mar 14, 2021 1:44 PM)