Leaving Hostaway because of their booking fee?

joelle m

Joined October 2020
15 posts
Topic

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

I got to test the “initials” of paragraph and pages in court. Because I had it in my contract, the judge immediately ruled that I had established that the guest indeed knew the terms and agreed to th…

(Posted Apr 18, 2024 5:00 PM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

I would like the feature.  I won a case against a guest because I did have each page initialed and specific paragraph individually signed.  this proved that the guest did read and accept the terms.

(Posted Apr 18, 2024 3:52 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

The contract I used was indeed a fillable PDF file, where someone sneaky could have slipped something different in there.  your answer makes sense to me.  the judge didn’t look at it from that angle.…

(Posted Sep 2, 2022 12:50 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Very good point!  I won a lawsuit against a guest and the judge made a point to say that I had demonstrated that the guest understood the contract term that was being disputed because she wrote her i…

(Posted Sep 1, 2022 11:11 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

All I have to say is "Thank you" for implementing features that are high on the owner's wishlist. I greatly appreciate it.

(Posted Aug 26, 2022 2:21 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

We absolutely need to be able to create fields within contracts that guests will fill out with the requested information as well as upload requested documents. I can no longer just ask for such infor…

(Posted Mar 27, 2021 2:40 PM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

I am following up on this. i now have a PHO covid affidavit that my guests have to agree to and sign prior to checking-in. (a county requirement). I would like to request ownerrez to consider deve…

(Posted Mar 27, 2021 2:35 PM)

Blog » SMS Available For All, Show Signed Renter Agreement in Booking Emails, Vrbo Inquiry Emails, Logo & Instructions Cleanup

is "SMS Messaging is now available to everyone! " a free service, included in the regular service?

(Posted Dec 3, 2020 1:07 PM)

Feature Requests » Auto emailing of Check in information

I am trying to accomplish this exact same thing. is it possible to create a template for a new category? There is none that addresses check-in information in the drop down menu. Is it possible to aut…

(Posted Nov 22, 2020 7:46 PM)

Feature Requests » display digital signature on contract and custom fillable fields

Currently, all we see in a name, when the person signed and an IP. It would be very useful to see a picture of the signature. instead of using custom fields separately and then insert this custom fi…

(Posted Nov 20, 2020 4:17 PM)

Feature Requests » insurance waived or accepted

Quotes can be generated with options to purchase insurance or waive it. If guest waives or accepts it, where does this 'information' go? It would be very helpful to have a document that shows whethe…

(Posted Nov 20, 2020 3:56 PM)

General Help and Questions » Insurance

I am reviving this topic in hopes that someone would have an answer. Quotes can be generated with options to purchase insurance or waive it. If guest waives or accepts it, where does this 'informati…

(Posted Nov 17, 2020 5:24 PM)

General Help and Questions » custom field

Hello, I am trying to understand custom fields settings when 'no' is checked under "Show During Quote Acceptance". Where could these fields be used to collect information if not during the booking…

(Posted Nov 16, 2020 11:39 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

any progress on this feature? I would love for guests to be able to upload attachements. Currently, the guest is asked to do it separately which adds a little bit of frustration on their part.

(Posted Nov 16, 2020 11:35 AM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

I am the owner referenced in the first message who had to file an FED against an AirBnB guest who refused to leave the property and was staying with unauthorized and unidentified additional occupant …

(Posted Nov 3, 2020 1:23 AM)