Ellen E

Joined February 2020
12 posts
Topic

General Help and Questions » Airbnb email aliases

So, we should take your original template with the rental agreement paste into a channel template with the {BUFIXUP} link.  With that, they will get the request for contact info and the rental agreem…

(Posted Oct 26, 2023 7:42 PM)

General Help and Questions » Security Deposit

I retained some security deposit from a guest due to some pool issues. We have now negotiated and I want to return the security deposit to him. How do I do that?

(Posted Dec 28, 2020 9:42 AM)

Blog » OwnerRez is now a Preferred Partner of HomeAway

Yes, I recently channel bridged with HomeAway/VRBO and it is amazing to get paid so quickly! Thank you!

(Posted Jun 3, 2020 12:06 PM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

Got it! Thanks!

(Posted May 12, 2020 2:24 PM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

So, I was trying to set up a trigger for an email to go out one day before they are due to check out. Is that not possible?

(Posted May 12, 2020 1:05 PM)

General Chat » Xtra Guest Fee Amount ?

I charge $35/person/night for extra people. I have not gotten push back from it.

(Posted Apr 30, 2020 8:33 AM)

General Help and Questions » Will someone Zoom with me to set up emails?

I'd love to join the Zoom. I will email you!

(Posted Apr 15, 2020 8:05 PM)

Feature Requests » Searching Forums

It would be great to be able to put in search terms and find all related posts regarding those search terms. Most of the questions we have others have as well.

(Posted Apr 15, 2020 7:21 PM)

General Help and Questions » Travel Insurance

Please disregard my question. I turned on Book Now and went through the process of booking and the travel insurance selection was there! Pretty cool!

(Posted Apr 15, 2020 4:46 PM)

General Help and Questions » Travel Insurance

Hi, I am really new to ownerrez but I think I am going to love it once I figure it out and get it all set up. My question today is that I have Travel Insurance enabled for my property. I thought th…

(Posted Apr 15, 2020 11:50 AM)

General Help and Questions » Minimum Dates

Thanks to you both! That fixed it!!

(Posted Mar 17, 2020 2:36 PM)

General Help and Questions » Minimum Dates

I have a minimum 2 nights and 3 nights on holidays. I just put the quote widget on my website and put in a test inquiry for 4 nights. The software told me that I had requested too many nights. Tha…

(Posted Mar 15, 2020 6:26 PM)