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This is absolutely AWESOME. We have struggled with the old ribbon mid month and end of month on our cell phones and end of month on our desktop since we moved to OR. Bookings that overlapped those …
(Posted Mar 1, 2023 5:55 PM)
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Mar 1, 2023 5:55 PM |
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I would also like to see tags for items/surcharges that are added to a booking. For example if someone adds a hot tub or pool heat the booking would have the designated tag for those items added to…
(Posted Feb 24, 2023 5:42 PM)
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Feb 24, 2023 5:42 PM |
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It does seem strange that with OR status as an Elite connectivity partner with VRBO cant get it but Guesty, Hostfully, etc... have it - unless they are kludging it together in some way?
(Posted Feb 23, 2023 12:18 PM)
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Feb 23, 2023 12:18 PM |
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We are having enough issues with Booking.com that we are considering terminating our listings on their sites... Questions I have for you all...
1. How do you deal with the bookings where they …
(Posted Feb 11, 2023 6:27 PM)
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Feb 11, 2023 6:27 PM |
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That is how mine appears as well. The properties are grouped by their respective owners. We actually prefer this so we are absolutely sure when we are entering a property expense that we are putti…
(Posted Feb 11, 2023 6:12 PM)
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Feb 11, 2023 6:12 PM |
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Patti is is something that those of us here in the forums could help with?
(Posted Feb 11, 2023 6:06 PM)
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Feb 11, 2023 6:06 PM |
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I think I found a way to get the past rates... If you use Spot Rates (we use Pricelabs for pricing so every rate is a Spot Rate) you can see the rates for your properties in the past by day. Got to…
(Posted Feb 7, 2023 1:46 PM)
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Feb 7, 2023 1:46 PM |
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Ken is this still moving forward?
(Posted Feb 7, 2023 1:26 PM)
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Feb 7, 2023 1:26 PM |
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We use a lot of tools to keep us running day to day... one of those is a program that does analytics for us. I was doing the cost justification on this great piece of software and the reality for m…
(Posted Feb 6, 2023 8:47 PM)
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Feb 6, 2023 8:47 PM |
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OwnerRez team I looked at the data that was available in reports and didn't see a way to actually see this data because as we all know a booking is rolled up to a rent total amount. Surely there mus…
(Posted Feb 6, 2023 8:30 PM)
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Feb 6, 2023 8:30 PM |
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We are moving away from the BRIVO platform. I have a number of new in box Brivo controllers that I will sell for a good price and as I pull the ones from my properties I will have used ones at an e…
(Posted Feb 1, 2023 5:37 PM)
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Feb 1, 2023 5:37 PM |
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I have a few questions about WiFi locks like the Encode... we are currently running about 50 locks on z-wave and have relatively few if any problems with them. Yes there is a zwave controller that n…
(Posted Jan 26, 2023 4:56 PM)
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Jan 26, 2023 4:56 PM |
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You can just put a phone number into an SMS template and have OR send it out based on a trigger... we do this... Notice the to line has two phone numbers separated by a semi colon... This notifies …
(Posted Jan 26, 2023 3:46 PM)
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Jan 26, 2023 3:46 PM |
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Brivo can send many different notifications... specific door code use (to monitor staff going in and out) , first time a door code is used (for that initial guest checkin), battery low, staff use af…
(Posted Jan 22, 2023 3:35 PM)
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Jan 22, 2023 3:35 PM |
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Door lock solutions seem to be a fickle bunch Valerie... We started doing things manually with Vera back in the 2016 timeframe. It was great, easy to use but we only had a couple of properties we …
(Posted Jan 22, 2023 3:19 PM)
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Jan 22, 2023 3:19 PM |
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Rent x nights and get an additional night free or at a specific discount. (with it being smart enough to know which night would be the least expensive night)
And if we use the feature to identify…
(Posted Dec 18, 2022 12:33 AM)
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Dec 18, 2022 12:33 AM |
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We do this nearly every day Ken. Pet Fees on Booking.com, Hot Tub charges on AirBnB, VRBO, etc... EV Charges on all of them... We usually have to disconnect the booking from the OTA for some re…
(Posted Dec 18, 2022 12:30 AM)
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Dec 18, 2022 12:30 AM |
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add a task to a booking, alert a manager, manager assigns it to a team member with a due date, reporting on upcoming and past dues to team members and managers.
Don't forget the auto creation of…
(Posted Dec 18, 2022 12:17 AM)
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Dec 18, 2022 12:17 AM |
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I would also suggest that you allow for grouping of the numbers... multiple properties in the analysis, everything in a specific city, an entire lodge or inn, etc. etc. etc...
(Posted Dec 18, 2022 12:11 AM)
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Dec 18, 2022 12:11 AM |
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Situations occur with bookings where for whatever reason we need to add something to the booking. Currently this is an entirely manual process requiring multiple exchanges of emails or a guest calli…
(Posted Dec 18, 2022 12:07 AM)
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Dec 18, 2022 12:07 AM |
