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Well it shouldn't have crashed, for sure. I'm sending this over to the engineers for investigation. Thanks!
(Posted Oct 22, 2019 8:44 AM)
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Oct 22, 2019 8:44 AM |
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That's the easiest way, yes. Sometimes people will just configure their holiday rates as Spot Rates on the specific days affected.
(Posted Oct 22, 2019 8:18 AM)
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Oct 22, 2019 8:18 AM |
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That's... brilliant. Insane, but brilliant. :-0
Now I need to go somewhere quiet for a bit and ponder the meaning of life. :-)
We're planning on upgrading the triggers so you won't have to do scr…
(Posted Oct 21, 2019 2:41 PM)
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Oct 21, 2019 2:41 PM |
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No there's not, because it wouldn't work. The way the iCal standard is designed is not intended to include multiple calendars for different things. It's supposed to be *one* unitary calendar. So t…
(Posted Oct 21, 2019 12:53 PM)
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Oct 21, 2019 12:53 PM |
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Yes, it's easy once you know how, but hard to find. :-)
Go to the Booking, Transactions tab. Look for the Request button, which is actually a drop-down menu. Select Request Payment.
This pops up…
(Posted Oct 21, 2019 11:16 AM)
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Oct 21, 2019 11:16 AM |
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When we take a security deposit hold on the credit card they used to book, normally it never even shows up on their account or statement, so you rarely run into that problem.
When they are paying wi…
(Posted Oct 21, 2019 11:07 AM)
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Oct 21, 2019 11:07 AM |
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Do you know the number of the block, or, if it did actually convert to a booking, the booking number? And, can you send those, with your message, to help@ownerreservations.com so we can look into it…
(Posted Oct 21, 2019 7:48 AM)
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Oct 21, 2019 7:48 AM |
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Oh, gotcha. Yes, that kind of advanced functionality will have to wait until the pending redesign of the Forums and support areas. Good idea though!
(Posted Oct 18, 2019 3:38 PM)
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Oct 18, 2019 3:38 PM |
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We are not lawyers, and we have OwnerRez users worldwide. Each owner has to be responsible for obeying the applicable laws in their particular jurisdiction.
That said, if people email you images, i…
(Posted Oct 18, 2019 3:37 PM)
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Oct 18, 2019 3:37 PM |
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It's going to be a bit before the forums and support area get the complete overhaul they deserve. Right now we're emphasizing our support time, on writing and expanding the support docs to cover var…
(Posted Oct 18, 2019 3:33 PM)
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Oct 18, 2019 3:33 PM |
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We integrate with PriceLabs, which does this sort of thing. Take a look:
https://www.ownerrez.com/support/articles/pricelabs
(Posted Oct 18, 2019 3:29 PM)
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Oct 18, 2019 3:29 PM |
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Possible, yes. But we're wanting to completely overhaul the Forums anyway, so we wouldn't add anything like that until then.
(Posted Oct 18, 2019 1:42 PM)
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Oct 18, 2019 1:42 PM |
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You should be able to just print it using your browser's normal Print function. Nothing special needed in the page. It's true that different browsers can format things differently, and you might wa…
(Posted Oct 18, 2019 1:37 PM)
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Oct 18, 2019 1:37 PM |
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Depends on how many help tickets you send in. :-)
(Posted Oct 17, 2019 7:23 PM)
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Oct 17, 2019 7:23 PM |
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I'm especially familiar with Docusign, and I know OwnerRez has no direct integration with them at this time. You may be able to work something out manually, I dunno. If you do, let us all know! :-)
(Posted Oct 17, 2019 3:56 PM)
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Oct 17, 2019 3:56 PM |
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Not real soon, because it's a lot of work to get it right.
But there's no need to sift through emails to find them, at least not more than once. When you get an ID from a renter as an attachment to…
(Posted Oct 17, 2019 3:31 PM)
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Oct 17, 2019 3:31 PM |
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That report still exists. It's under the Tools menu now.
(Posted Sep 24, 2019 8:45 PM)
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Sep 24, 2019 8:45 PM |
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With all the new features, new and old users, OwnerRez wanted take a moment and get to know some of you personally!
Since a lot of people will be in town for the VRBO Partner Summit, OwnerRez is …
(Posted Sep 19, 2019 2:38 PM)
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Sep 19, 2019 2:38 PM |
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The Forums are scheduled for a complete overhaul.
The Support Docs are already in the middle of a complete overhaul. There will be lots and lots and logs more support documents coming. And the Sea…
(Posted Sep 18, 2019 10:17 AM)
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Sep 18, 2019 10:17 AM |
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Sure, it's under Properties > pick a property > Location.
(Posted Sep 18, 2019 10:11 AM)
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Sep 18, 2019 10:11 AM |
