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We actually no longer support that particular functionality - you can see Chris' post is several years old.
(Posted Dec 14, 2020 7:31 PM)
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Dec 14, 2020 7:31 PM |
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Not specifically, but you can add a custom field to collect it during the rental agreement signing process.
https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acce…
(Posted Dec 14, 2020 8:55 AM)
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Dec 14, 2020 8:55 AM |
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I think there's a misunderstanding - you'd subscribe to VR Scheduler or Resort Cleaning, integrate that account with OwnerRez, and then set up your cleaners with accounts to log in to those systems, …
(Posted Dec 10, 2020 2:54 PM)
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Dec 10, 2020 2:54 PM |
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I think so? What exactly are you trying to do?
If you have a different coupon code for each property, you could create a custom field code to contain the correct coupon code for each property, then…
(Posted Dec 10, 2020 11:02 AM)
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Dec 10, 2020 11:02 AM |
General Help and Questions » Email blasts
Sort of, but it's clumsy and not recommended. OwnerRez is not really designed as a bulk email marketing program. Instead, we recommend exporting your guest list from CRM > Contacts, or a specific s…
(Posted Dec 9, 2020 1:25 PM)
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Dec 9, 2020 1:25 PM |
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This is something we've long talked about, but at present the best way to do it is by integrating with our partners who provide full housekeeping and maintenance scheduling and services. They have t…
(Posted Dec 8, 2020 3:18 PM)
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Dec 8, 2020 3:18 PM |
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Yes, there's more to it than that. Please write in to the Helpdesk and we'll provide instructions.
(Posted Dec 5, 2020 12:42 PM)
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Dec 5, 2020 12:42 PM |
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FYI folks, we've heard from our VRBO engineering contacts, and this is an issue across the board, not just with OwnerRez. They're aware of it and have escalated it for an urgent fix.
In the meantim…
(Posted Dec 2, 2020 11:18 AM)
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Dec 2, 2020 11:18 AM |
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It's under Settings > Payment Methods.
(Posted Dec 1, 2020 12:33 PM)
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Dec 1, 2020 12:33 PM |
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Looks like you've set up a processing surcharge in your Check Payment method! That's what needs to be removed.
(Posted Dec 1, 2020 12:29 PM)
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Dec 1, 2020 12:29 PM |
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I've moved this thread into our new Feature Requests section. Feel free to upvote this idea!
(Posted Nov 25, 2020 4:54 PM)
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Nov 25, 2020 4:54 PM |
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I've moved this thread to our new Feature Requests forum. Please vote up this request if you want it!
(Posted Nov 25, 2020 1:38 PM)
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Nov 25, 2020 1:38 PM |
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We've recently added a new forum where people can request and vote on suggestions for new and improved features in OwnerRez:
https://www.ownerrez.com/forums/requests
I suspect this is already in th…
(Posted Nov 24, 2020 10:10 AM)
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Nov 24, 2020 10:10 AM |
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Widgets are code snippets you can drop on your own custom website, to display an OwnerRez-generated calendar, Book Now form, etc.
https://www.ownerrez.com/support/articles/widgets
(Posted Nov 24, 2020 10:01 AM)
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Nov 24, 2020 10:01 AM |
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Yes, you should be able to do all these things nowadays - this thread is pretty old.
https://www.ownerrez.com/support/articles/email-templates-and-triggers
https://www.ownerrez.com/support/articles…
(Posted Nov 23, 2020 9:50 AM)
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Nov 23, 2020 9:50 AM |
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Yes, we've got quite a few clients that use the feature that way. Helps to fill in gaps in the off-season!
(Posted Nov 21, 2020 11:35 AM)
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Nov 21, 2020 11:35 AM |
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That sounds very much like our Mutual Block feature:
https://www.ownerrez.com/support/articles/combined-properties-blockoff-lockoff
(Posted Nov 21, 2020 11:24 AM)
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Nov 21, 2020 11:24 AM |
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That's what an e-signature looks like, because there is no physical signature - the guest "signs" on their own device. Most people don't have computerized pens, and "signatures" signed with a mouse …
(Posted Nov 20, 2020 6:21 PM)
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Nov 20, 2020 6:21 PM |
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We have a discussion and example on this page:
https://www.ownerrez.com/support/articles/home-page
(Posted Nov 20, 2020 5:54 PM)
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Nov 20, 2020 5:54 PM |
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That's a misunderstanding - configuring a Cancellation Fee doesn't do anything and doesn't automatically appear anywhere. Your Cancellation Policy as displayed in your Rental Agreement reflects what…
(Posted Nov 20, 2020 5:39 PM)
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Nov 20, 2020 5:39 PM |
