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I don't think this would be the right way to go about it - in most cases, the security deposit is scheduled as soon as the booking is made. The only time it would be scheduled later is if the initia…
(Posted Mar 2, 2021 1:29 PM)
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Mar 2, 2021 1:29 PM |
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I don't think it's particularly likely that we'll support any new payment processors in the near future, since we support so many. But, it is possible that Chase works with Authorize.net, which we d…
(Posted Mar 1, 2021 2:14 PM)
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Mar 1, 2021 2:14 PM |
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That's very unlikely, because the "Read" indicator is highly unreliable. Many people have their email clients configured in such a way that we don't know they read it. And, often the "Read" indicat…
(Posted Feb 27, 2021 3:56 PM)
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Feb 27, 2021 3:56 PM |
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It is unlikely we'll be adding more sophistication to our cleaning scheduling soon, if ever, because we integrate with several excellent companies that do a first-class job of housekeeping and mainte…
(Posted Feb 26, 2021 7:31 PM)
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Feb 26, 2021 7:31 PM |
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These are intermittent network hiccups and can be ignored, unless you specifically see something wrong in your Vrbo listing.
(Posted Feb 26, 2021 1:51 PM)
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Feb 26, 2021 1:51 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/day-of-week-email-trigger-during-reservation-stay)]
(Posted Feb 25, 2021 3:23 PM)
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Feb 25, 2021 3:23 PM |
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Sure - the OwnerRez Widgets are driven by the data in your OwnerRez account, so if PriceLabs is connected and pushing rates into your account, that's what you'll get in your Widgets.
(Posted Feb 25, 2021 2:44 AM)
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Feb 25, 2021 2:44 AM |
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No, gaps are not created/enforced on blocks.
https://www.ownerrez.com/support/articles/property-availability-rules#changeover
(Posted Feb 23, 2021 9:44 PM)
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Feb 23, 2021 9:44 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/guests-names-addressesage)]
(Posted Feb 23, 2021 8:35 PM)
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Feb 23, 2021 8:35 PM |
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I'm afraid I don't. They're already aware of our API, and we've had discussions about it several times in the past. It's not difficult for them to do, it's just a matter of their own development pr…
(Posted Feb 23, 2021 3:32 PM)
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Feb 23, 2021 3:32 PM |
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I'm afraid we don't anticipate having the development resources available to write our own integration with them. We already integrate with several other dynamic pricing systems, so it's not a prior…
(Posted Feb 23, 2021 3:18 PM)
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Feb 23, 2021 3:18 PM |
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We've had discussions with them, and they may establish an integration at some point, but the ball's in their court. Feel free to push them on that though!
(Posted Feb 23, 2021 1:22 PM)
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Feb 23, 2021 1:22 PM |
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Bear in mind that these notes only indicate TI purchased through OwnerRez; we have no way to know if they bought it from Vrbo or elsewhere.
(Posted Feb 18, 2021 1:49 AM)
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Feb 18, 2021 1:49 AM |
General Help and Questions » Adding content
It's certainly recommended that you do. Normally you can import the property listing data using this tool:
https://www.ownerrez.com/support/articles/listing-content-import
Working through this…
(Posted Feb 16, 2021 9:43 PM)
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Feb 16, 2021 9:43 PM |
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I'm afraid at present, the colors are not configurable. We will likely redesign the calendar controls at some point, and add this capability among many others.
(Posted Feb 15, 2021 7:08 PM)
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Feb 15, 2021 7:08 PM |
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It does that by default. What are you seeing that would suggest otherwise? Please send the information in to the Helpdesk so we can investigate privately.
(Posted Feb 15, 2021 2:26 PM)
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Feb 15, 2021 2:26 PM |
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That's because you set your Arrival Restrictions in the API settings to only allow bookings that end within a few days from now, which blocks off the rest of your calendar.
(Posted Feb 14, 2021 8:12 PM)
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Feb 14, 2021 8:12 PM |
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You'd want to do both - you can remove it from your Vrbo account using their control panel, and then also disable it from your API in OwnerRez, which will allow you to disable the property entirely a…
(Posted Feb 14, 2021 1:54 AM)
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Feb 14, 2021 1:54 AM |
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You can send them to the email addresses listed here:
https://app.ownerrez.com/inquiries/instructions
If you format the fields correctly, OwnerRez can parse them into an inquiry:
https://www…
(Posted Feb 13, 2021 3:17 PM)
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Feb 13, 2021 3:17 PM |
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Yes, Airbnb does remove all URLs from their internal messages - but only for guests who have not yet booked. Once a guest has booked, the URLs aren't removed, so you can use the link to get the Rent…
(Posted Feb 12, 2021 3:21 PM)
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Feb 12, 2021 3:21 PM |
