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Yes, this is planned, though I don't have an ETA on it.
(Posted May 5, 2022 1:52 PM)
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May 5, 2022 1:52 PM |
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You're always able to override what OwnerRez calculates, and refund some other amount. You can manually edit the Charges as you think best.
(Posted May 3, 2022 3:32 PM)
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May 3, 2022 3:32 PM |
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the refund was going to amount to 97% of the total for the stay. That means the amount being queued up to refund to the cancelling renters wouldn't be correct.
No, that's actually correct, and wh…
(Posted May 3, 2022 2:33 PM)
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May 3, 2022 2:33 PM |
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Well, sure - don't have a cleaning fee. Just build the cost of cleaning into your regular rate pricing.
(Posted May 2, 2022 1:03 PM)
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May 2, 2022 1:03 PM |
General Help and Questions » Cleaners
Here is how to set up and use Portal Access:
https://www.ownerrez.com/support/articles/portal-access https://www.ownerrez.com/support/articles/portal-access
https://www.ownerrez.com/support/a…
(Posted Apr 30, 2022 10:10 PM)
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Apr 30, 2022 10:10 PM |
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Channel Bridge is an entirely manual tool, and only runs when you manually run it. So there's nothing you need to "disable".
If you disabled the template, it won't be visible in the regular list…
(Posted Apr 25, 2022 3:07 PM)
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Apr 25, 2022 3:07 PM |
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If you are connected to Airbnb via API, you can configure OwnerRez to automatically send Airbnb message templates via the Airbnb internal messaging system. Check the green box on this page:
http…
(Posted Apr 25, 2022 2:56 PM)
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Apr 25, 2022 2:56 PM |
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You mean, accept direct bookings? That's entirely separate from Airbnb and Vrbo, so, yes.
(Posted Apr 23, 2022 10:55 PM)
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Apr 23, 2022 10:55 PM |
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Yes, you can set a gap restriction to disallow bookings that leave a gap of less than 6 nights:
https://www.ownerrez.com/support/articles/property-availability-rules#changeover https://www.ownerr…
(Posted Apr 22, 2022 11:13 PM)
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Apr 22, 2022 11:13 PM |
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Yes, you can already do this:
https://www.ownerrez.com/support/articles/holidays https://www.ownerrez.com/support/articles/holidays
https://app.ownerrez.com/holidays https://app.ownerrez.com/…
(Posted Apr 21, 2022 4:09 PM)
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Apr 21, 2022 4:09 PM |
General Help and Questions » Cleaners
If you are using Portal Access, you can give certain cleaners only visibility to certain properties.
And, you can set up templates that are only sent to the particular cleaner assigned to each pr…
(Posted Apr 20, 2022 6:12 PM)
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Apr 20, 2022 6:12 PM |
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In what way is this not working? The recurring seasons don't sort that way, of course, because they don't have a proper beginning or end. But if you disregard those, the rest do appear to be in des…
(Posted Apr 18, 2022 8:52 PM)
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Apr 18, 2022 8:52 PM |
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At the moment, there are a number of nonobvious limitations in the GVR system. In particular, their onboarding process is largely manual, requiring a good bit of manual effort by Google, the client …
(Posted Apr 18, 2022 4:19 PM)
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Apr 18, 2022 4:19 PM |
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We have a few thoughts here:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#move-the-pin
(Posted Apr 18, 2022 2:13 PM)
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Apr 18, 2022 2:13 PM |
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We're investigating that - have a few theories, but don't want to guess publicly.
(Posted Apr 18, 2022 12:17 PM)
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Apr 18, 2022 12:17 PM |
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Unfortunately no, because we have to integrate with Vrbo and they don't support that at present. We've asked, and likely they will eventually.
(Posted Apr 14, 2022 10:10 AM)
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Apr 14, 2022 10:10 AM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/whatsapp)]
(Posted Apr 12, 2022 11:41 PM)
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Apr 12, 2022 11:41 PM |
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Well, there are plans to add inquiry triggers. Not sure how useful a trigger for "email sent" would be.
(Posted Apr 11, 2022 7:30 PM)
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Apr 11, 2022 7:30 PM |
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In the case of Airbnb, you already can, because, as you note, it has very different requirements.
https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-diff…
(Posted Apr 11, 2022 2:22 PM)
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Apr 11, 2022 2:22 PM |
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Sure, you can Create a Custom page in your Hosted Website, and put anything you like on it.
(Posted Apr 11, 2022 12:36 PM)
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Apr 11, 2022 12:36 PM |
