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I send 4 different emails upon booking:
* Thanks for booking
* Rental Agreement request
* Travel insurance offer
* Pool safety
I'd like the "Thank you" email to go first. Is there a…
(Posted Sep 22, 2022 8:25 PM)
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Sep 22, 2022 8:25 PM |
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That's not at all why STRs get banned. It's about taxes, lobbying by hotel industry, and taking away housing from locals. You should know that Victoria. But sure, I'll start watching my cameras like …
(Posted May 21, 2022 11:41 AM)
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May 21, 2022 11:41 AM |
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That kind of micro-management is fine if you only have 1-2 rentals and you have nothing better to do. For me, I want automation. I care not if they sneak extra people in or they have bad reviews or w…
(Posted May 21, 2022 11:23 AM)
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May 21, 2022 11:23 AM |
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I love your product, but your reporting leaves much to be desired.
The Detail Bookings report has a column for Rent, but not one for Surcharges or Total Taxes. Therefore, it's impossible to know…
(Posted Feb 18, 2022 2:44 PM)
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Feb 18, 2022 2:44 PM |
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Please add ADR to the popup when hovering over a booking. ADR is the best way to see at a glance how much you're getting for various bookings. The total isn't helpful because the duration of the sta…
(Posted Jan 3, 2022 10:53 AM)
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Jan 3, 2022 10:53 AM |
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Well, come to think of it, why do I need to send all my AirBNB and VRBO emails to @inquiryspot.com at all? Wasn't that only used back before we had API integration? Now that I am fully integrated, …
(Posted Apr 23, 2021 7:01 PM)
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Apr 23, 2021 7:01 PM |
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I understand that in some cases the banner and the "Create Inquiry" button could be useful, but not for me.
What I don't like is when I reply to the guest, every email has that embedded and I'd rathe…
(Posted Apr 21, 2021 12:11 PM)
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Apr 21, 2021 12:11 PM |
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Evelyn, that is sooooo funny.... :)
(Posted Dec 19, 2020 1:03 PM)
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Dec 19, 2020 1:03 PM |
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Not a problem for me guys!
(Posted Nov 5, 2020 3:25 PM)
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Nov 5, 2020 3:25 PM |
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For light use, you can always use an external email-to-sms service instead. I also, want one-way door codes and payment reminders, etc. I do NOT want to get replies, as that creates chatty guests who…
(Posted Jul 23, 2020 11:38 PM)
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Jul 23, 2020 11:38 PM |
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Does the message appear to come from our own phones, or a different number? Also, what happens if the guest responds to it? The LAST thing in the world I want is guests being able to reply!!!
(Posted Jul 23, 2020 10:46 AM)
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Jul 23, 2020 10:46 AM |
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Now that you have rolled out full AirBNB and VRBO/HA integration, you've positioned yourself where we (owners/PMs) can use OwnerRez as a single point of management. And I thank you for that! But bec…
(Posted Jul 22, 2020 12:30 PM)
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Jul 22, 2020 12:30 PM |
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Ditto on this! I want to send email to a SMS gateway but I don't want guests receiving text messages at 3am!!!
(Posted Jul 22, 2020 12:14 PM)
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Jul 22, 2020 12:14 PM |
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Here is what the multi-prop widget looks like on my phone:
https://imgur.com/Uh72LWJ
Is there a way to make it more usable?
(Posted Feb 18, 2020 1:28 PM)
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Feb 18, 2020 1:28 PM |
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It would be fantastic to be able to add notes to the calendar, such as "early checkin" or "water heater repairman coming today", etc without blocking the date. Want to make it REALLY FANTASTIC and po…
(Posted Jan 3, 2020 2:19 PM)
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Jan 3, 2020 2:19 PM |
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The booking calendar colored ribbon currently shows the guest name and number of guests in parenthesis. Can I suggest you also include on the ribbon:
The listing site it came from.
A hyperlink to the…
(Posted Jan 3, 2020 2:10 PM)
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Jan 3, 2020 2:10 PM |
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Sometimes, a 300x200 is just way too big and is overwhelming in a form or email. Suggest lowering that limit and allowing smaller images.
(Posted Jul 26, 2019 1:39 PM)
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Jul 26, 2019 1:39 PM |
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It would be great to be able to add a note (to self, or to cleaners) to the booking calendar. For example "Stove repairman coming today", "Call maintenance", "Don't forget to call Joe", "Guest checki…
(Posted May 6, 2019 11:34 AM)
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May 6, 2019 11:34 AM |
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If you're revamping the Rate engine, please keep this in mind:
It's safe to say that many self-managers tend to tweak their rates for maximum revenue. For example, I set my high season rates at doubl…
(Posted May 2, 2019 9:55 PM)
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May 2, 2019 9:55 PM |
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I like the Seasons and Seasonal Rate engine, but I wish they were integrated as one.
I understand why you did it - you can, for example, have 20 different seasons and only 5 rates, and having them s…
(Posted May 1, 2019 9:39 AM)
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May 1, 2019 9:39 AM |
