|
This is a commonly requested feature and I believe not possible at this time--however, there is an active feature request in the Feature Requests forums, so if this is important to you, you might wan…
(Posted Apr 2, 2022 11:06 PM)
|
Apr 2, 2022 11:06 PM |
|
For direct bookings (including Vrbo bookings, which as an integrated partner are effectively the same as direct), I just confirm with the guest that "the extra night will be $X, shall I go ahead and …
(Posted Mar 30, 2022 2:59 PM)
|
Mar 30, 2022 2:59 PM |
|
I have Ecobee in several properties and Nest in a couple others. This would be fantastic. Nest is a pretty closed system, but Ecobee seems amenable to open access of various types. If OR isn't able t…
(Posted Mar 30, 2022 2:57 PM)
|
Mar 30, 2022 2:57 PM |
|
Yes, this is possible. There are two main ways to do so:
* Create a quote and send it to the customer so they can complete the booking workflow. I generally prefer this as it fully sets up the au…
(Posted Mar 24, 2022 1:09 PM)
|
Mar 24, 2022 1:09 PM |
|
So...7 months later--how are we looking? I'm working with a professional bookkeeper now (doing books myself was too overwhelming!) and we'd like to explore the ability to sync OR (so she doesn't have…
(Posted Mar 7, 2022 2:18 PM)
|
Mar 7, 2022 2:18 PM |
|
A few months ago, we sold off some of our properties, and now I'm understanding why this is an issue people are complaining about.
I keep running reports to analyze last year's performance of all…
(Posted Mar 7, 2022 2:16 PM)
|
Mar 7, 2022 2:16 PM |
|
I actually think this is kind of ingenious. It's still a legal agreement that they have to read and sign, but by calling it "Online Check-In," it makes it seem far less scary and more like a benefit …
(Posted Mar 7, 2022 2:11 PM)
|
Mar 7, 2022 2:11 PM |
|
No, they don't appear to have any interest in this. We've done some research into ways to get it, perhaps using Channel Bridge, but haven't come up with a solution fit for general use as of yet. by …
(Posted Mar 3, 2022 10:44 PM)
|
Mar 3, 2022 10:44 PM |
|
When I create a block on my calendar, my cleaner gets an email alert. However, there are no details in the alert about what the blocked off time is for. If I make the title of the blocked-off time so…
(Posted Jan 16, 2022 1:52 PM)
|
Jan 16, 2022 1:52 PM |
|
FWIW, https://www.airbnb.com/help/article/546/what-is-airbnb-s-content-policy emojis in a listing title are a violation of Airbnb's content policy, despite the fact that thousands of listings seem t…
(Posted Jan 9, 2022 4:30 PM)
|
Jan 9, 2022 4:30 PM |
|
Great list.
One thing I can't figure out is why there's no summary report that shows the same info as the Line Item Pivot report. I run the Line Item Pivot report when I want to see how much tota…
(Posted Jan 8, 2022 4:03 PM)
|
Jan 8, 2022 4:03 PM |
|
> the latest one we have is Airbnb says we are not allowed a rental agreement that has more rules than on there website and getting to sign or communicate about rental agreement and deposit is not al…
(Posted Jan 6, 2022 1:21 PM)
|
Jan 6, 2022 1:21 PM |
|
They have thousands of employees (and likely thousands more subcontracted call center reps). Disseminating policy updates on a large-scale company-wide basis like that is bound to take time and get m…
(Posted Jan 3, 2022 10:40 PM)
|
Jan 3, 2022 10:40 PM |
|
I have a smaller pet fee ($40/stay) that applies to the shoulder/off season and a higher pet fee ($100/stay) that applies to peak season. It appears that OR is pushing the higher fee to Airbnb for al…
(Posted Jan 2, 2022 9:26 PM)
|
Jan 2, 2022 9:26 PM |
|
One of my clients wants the same. She can back into it using the check-in/check-out dates, but that's unnecessary work.
(Posted Jan 2, 2022 3:01 PM)
|
Jan 2, 2022 3:01 PM |
|
> They also have an automation where a guest can use a special door code when they lock up for the final time which will trigger the "check out" process which includes letting management know or the …
(Posted Jan 2, 2022 2:59 PM)
|
Jan 2, 2022 2:59 PM |
|
Small feature request...would it be possible to support field codes, or at least a very small subset of them, in the automatic reviews? I'd like to do something like "We loved welcoming {FNAME} to ou…
(Posted Jan 2, 2022 2:42 PM)
|
Jan 2, 2022 2:42 PM |
|
If I get any pushback on my SecDeps, I send guests this Airbnb article:
https://www.airbnb.com/help/article/2827/collecting-fees-outside-of-airbnb https://www.airbnb.com/help/article/2827/collect…
(Posted Jan 2, 2022 2:34 PM)
|
Jan 2, 2022 2:34 PM |
|
I have. It does not seem to work in the PWA on iOS.
(Posted Nov 12, 2021 9:41 AM)
|
Nov 12, 2021 9:41 AM |
|
The other thing that causes issues is the lack of a "refresh" option in the PWA. Sometimes (especially in areas with bad cell service or wifi), the page won't load, but there's no way to easily trigg…
(Posted Nov 9, 2021 3:52 PM)
|
Nov 9, 2021 3:52 PM |
