Debra W

Joined July 2016
12 posts
Topic

General Help and Questions » Can I completely delete a property and not just disable?

Can I completely delete a property and not just disable?

(Posted Nov 5, 2016 7:40 AM)

Feature Requests » Cleaning Date

I had a brief email exchange with Chris about this a month or so ago. Having some way to show which property, date, and time you have scheduled for cleaning would be great. The pinned idea would cer…

(Posted Sep 28, 2016 2:46 PM)

General Help and Questions » Security Deposits

I figured my question out.

(Posted Aug 18, 2016 1:30 PM)

General Help and Questions » Guest selection of payment method

We are set up to take credit cards through OwnerRez but also offer the option of paying by check. I notice that the Credit Card information is required when filling out the Guest "Accept and Finalize…

(Posted Aug 16, 2016 4:24 PM)

General Help and Questions » Second Question about Quote Form

As I've entered the custom field definitions they all appear under "Other Information" which is great. However, they appear in alphabetical order by default. I can work with that, but is there any wa…

(Posted Aug 16, 2016 3:14 PM)

General Help and Questions » Question about Quote Form

When I look at the Quote Form for a guest that appears and click the "Looks Good! Request Reservation" link on the lower right it takes me to the page for the guest to fill in guest info. How do I m…

(Posted Aug 16, 2016 2:52 PM)

General Help and Questions » Travel Insurance

I'm testing the system so I was probably NOT looking from the Guest side! Thanks so much.

(Posted Aug 12, 2016 3:14 PM)

General Help and Questions » Discounts

I've created a 10% discount in Settings. How do I apply that discount to a quote or booking? I'd be applying it to rent.

(Posted Aug 12, 2016 2:39 PM)

General Help and Questions » Travel Insurance

Good Afternoon, Did you just change the way that the AIG travel insurance shows up on quotes and bookings? I thought I saw an optional line item show up on either quotes or bookings or both. I thoug…

(Posted Aug 12, 2016 12:18 PM)

General Help and Questions » Having the income and taxes appear in the month of the check out

Great response! Works well. Thanks so much.

(Posted Aug 5, 2016 9:48 PM)

General Help and Questions » Having the income and taxes appear in the month of the check out

Thank you so much, I see that. However, what I notice is that when I use "booked dates" the reports base the month on the beginning of the stay, not the end of the stay. If someone check in 7/28 and …

(Posted Jul 30, 2016 2:32 PM)

General Help and Questions » Having the income and taxes appear in the month of the check out

I am brand new to OwnerRez, so this is probably simple. I want the income, taxes or fees to be shown in the month that the guest departs, not the month they book or pay? Is there an easy way to do th…

(Posted Jul 30, 2016 10:53 AM)