BlueMtnCabins

Joined June 2016
1133 posts
Topic

General Help and Questions » Auto responders /inquiries

[quote=Chris Hynes]Occasionally emails can get hung up and then will shake loose. I've seen test inquiries on VRBO take 12 hours to arrive. Rare, but it can happen. We've been monitoring since you m…

(Posted Jan 15, 2018 6:24 PM)

General Help and Questions » SMBYO Smoky Mountains by owner going live

[quote=Chris Hynes]Excellent! If you're signing up, get a couple of test inquiries into your account and let me know and we'll get the inquiry parser to add support. Hopefully very similar to the ec…

(Posted Jan 15, 2018 6:23 PM)

General Help and Questions » SMBYO Smoky Mountains by owner going live

Update from SMBYO: wanted to give an update on our listing site Smoky Mountains By Owners. www.smbyo.com We have officially set a launch date and it is Wednesday January 17th at 12:00pm EST. The c…

(Posted Jan 15, 2018 9:40 AM)

General Help and Questions » Auto responders /inquiries

Banzin - VRBO, Civilis - FlipKey. All autoresponders triggered yesterday afternoon , half a day from original inquiry

(Posted Jan 15, 2018 9:39 AM)

General Chat » I'm lost and I am not sure figuring this all out is worth it? (please don't flame me)

There is a learning curve, but once u figure out, it is well worth it. I trued out 2 other priducts before choosing ownerrez. My life is sooooi much easier now. Getting ready to add 3rd property, …

(Posted Jan 14, 2018 12:31 PM)

General Help and Questions » SMBYO Smoky Mountains by owner going live

Received the announcement that they go live on 17th. Presumably it will be same / similar to ECBYO.

(Posted Jan 14, 2018 12:26 PM)

General Help and Questions » Auto responders /inquiries

I have auto responders set up . Noticed last few inquiries did not show up : one from VRBO, one from TripAdvisor . Something happened to parser?

(Posted Jan 14, 2018 12:24 PM)

General Help and Questions » Additional fields on lease agreement or check out form to prevent over occupancy

awesome, let me try

(Posted Jan 10, 2018 1:17 PM)

General Help and Questions » Additional fields on lease agreement or check out form to prevent over occupancy

Is there a way to add additional fields before lease signing or at least have renters fill out? There is apparently lot of attempts to over occupy the properties (bring more than max number of peopl…

(Posted Jan 9, 2018 1:23 PM)

Feature Requests » Coupon or discount line in the quote/invoice

So any update on coupon codes? TIA

(Posted Jan 5, 2018 4:24 PM)

General Help and Questions » Is there a work around to have all a guest's info import into OR from a VRBO booking?

[quote=Chris Hynes]Yep, we released that a bit ago -- thanks for reminding me to update this topic! if you look in the Tools menu there is a VRBO/HomeAway importer for both reservations and payments…

(Posted Jan 4, 2018 11:35 AM)

General Help and Questions » What is lease #

received email about archived rental agreement.Subj has hyperlink to lease number., When you click on ot, gets error although agreement archived. ORB1216422

(Posted Jan 2, 2018 3:47 PM)

General Help and Questions » Homescape inquiry dates not recognized

[quote=Chris Hynes]Yep, I see what's going on. They've recently changed their format and dropped the year on the from date which is causing us to infer the current year. I'm not sure why, but it seem…

(Posted Dec 29, 2017 12:23 PM)

General Help and Questions » Homescape inquiry dates not recognized

Just got once in a blue moon HE inquiry - is showed up with dates May 29,17 thru June 2, 2018. In actuality it was for May 29-June 1, 2018. Just wanted to let you know something is not parsing out. T…

(Posted Dec 29, 2017 8:09 AM)

General Help and Questions » Long shot, but...

Someone posted today in Say No group this example ( see on desktop, not mobile https://www.facebook.com/Snowshoeskivacation/app/360749284116763/ You will l see multi unit availability calendar so…

(Posted Dec 27, 2017 9:18 PM)

General Help and Questions » recurring "season' fo the purpose of email triggering

[quote=Chris Hynes] Could you associate the trigger with the 3 or 4 seasons in that period instead?[/quote] I do that, but that leaves gaps when I have default rates (and those may span into other…

(Posted Dec 26, 2017 8:13 PM)

General Help and Questions » Any way to tweak Google Analytics?

I wish I knew, I am no GA wiz. But if you develop your own, I would envision something that could track that traveler used inquiry/quote widget in <month, year> and queried dates in <month, year> for…

(Posted Dec 26, 2017 8:10 PM)

General Help and Questions » recurring "season' fo the purpose of email triggering

I have defined a recurring 'winter" season with priority 1, from nov 20 - mar 10th. What i am trying to do is to have email that talks about winter driving conditions trigger for any bookings that st…

(Posted Dec 26, 2017 1:43 PM)

General Help and Questions » Any way to tweak Google Analytics?

I am very interested to know what date ranges people are looking for when they hit inquiry/book widget on my website. Ids there any way to tweak GA to track that? TIA

(Posted Dec 25, 2017 8:23 PM)

General Help and Questions » Tripadvisor inquries not recognized

[quote=Chris Hynes]This rolled out a couple of days ago. How's everything been looking now?[/quote] seems to be working now

(Posted Dec 21, 2017 3:50 PM)