BlueMtnCabins

Joined June 2016
1133 posts
Topic

General Help and Questions » Seasons - Check In/Out Allowed - Not "Date" Specific?

I think yes you need to set each year as 4th would fall on different day of week.

(Posted Oct 7, 2019 2:38 PM)

General Help and Questions » Channel bridge import - OR chokes on cancelled and refunded Airbnb booking

Canceled on both. I suspect it has to do with refund somehow. I think Airbnb kept their service fee.

(Posted Oct 5, 2019 10:15 AM)

General Help and Questions » Channel bridge import - OR chokes on cancelled and refunded Airbnb booking

I have discovered it while back and did not bother to report. I had an airbnb booking canceled and refunded (good will refund). Now when i run CB import, it chokes on that row. I edit the spreadshe…

(Posted Oct 4, 2019 10:12 AM)

General Help and Questions » Damage Deposit Process

No, I believe it is a property rule. Go under property> Rules. It is there when /how sec dep has to be reserved etc.

(Posted Oct 4, 2019 10:09 AM)

General Help and Questions » Airbnb API integration - has it been changed?

Last time I tried it only allowed to push rates and import bookings. Is there any new features to it now?

(Posted Oct 3, 2019 10:00 AM)

General Help and Questions » Can we add task reminders to a reservation?

I am not sure what you are trying to do. But you can do "third party alerts". I know there is one when booking is created. I personally do not use but you may want to look into it.

(Posted Oct 1, 2019 9:30 AM)

General Help and Questions » Answering Guest/Prospect Inquiries from airbnb and vrbo

Not airbnb, but yes to vrbo. You need to set up an auto responder in case the dates are "available" . The response text should be plain text with no links. Specify listing sites that it applies to as…

(Posted Sep 30, 2019 11:03 AM)

General Help and Questions » Damage Deposit Process

I think you are conflating 2 terms. 1. Damage deposit (traditional) - amount added to the total as non-taxable , and refunded by you after stay if everything checks out. I define this as additional …

(Posted Sep 30, 2019 10:59 AM)

General Help and Questions » No bookings from booking.com?

?

(Posted Sep 30, 2019 10:53 AM)

General Help and Questions » No bookings from booking.com?

Resurrecting the topic. so among now 3 properties listed on BDC (two of them for a year) - three bookings maybe. That , to me , does not look like "industry leader" or whatever they call themselves. …

(Posted Sep 20, 2019 10:13 AM)

General Help and Questions » system quoting for 2 nights when I have 4 night min set up?

Thank you. I must have meant to enter min 2 gap nights nut somehow updated weekend nights? Not sure how that happened. Anyhow, I fixed it now and will observe.

(Posted Sep 15, 2019 7:42 PM)

Feature Requests » Heat map for booking ahead-ed-ness

I think there is a report for that?

(Posted Sep 15, 2019 7:41 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

Fractionally it is, but whether it is worth switching. to me wasn't worth a hassle

(Posted Sep 15, 2019 7:40 PM)

General Help and Questions » system quoting for 2 nights when I have 4 night min set up?

?

(Posted Sep 12, 2019 12:10 PM)

General Help and Questions » not seeing the email tab at the top...

[quote=Ken T]Yes, that has moved. It's under Reports no, as the Email History report. Or you can use this link: https://app.ownerrez.com/emails[/quote] Maybe put it under CRM menu? Hard to dig thr…

(Posted Sep 11, 2019 8:36 PM)

General Help and Questions » system quoting for 2 nights when I have 4 night min set up?

I have "leaf season" set up as 4 night minimum, Minimum 2 nights in gaps. I just got an inquiry for 2 nights and quote got generated and sent to smbyo inquirer. I assumed what would happen the "rule…

(Posted Sep 11, 2019 2:06 PM)

Feature Requests » Coupon or discount line in the quote/invoice

[quote=Chris Hynes]Create a quote with yourself as the guest and/or use the booking widget. The rate tester doesn't currently have a discount code field, but great idea![/quote] Done, i see it now :)

(Posted Sep 8, 2019 5:23 PM)

General Help and Questions » Airbnb ical change

As part of Airbnb’s ongoing efforts to minimize exposure of guest information, exported iCal events will no longer display reservation details. These changes will take effect on December 1, 2019. Wh…

(Posted Sep 8, 2019 5:22 PM)

Feature Requests » Coupon or discount line in the quote/invoice

Is there any way to test this? I have created a discount but it does not show up on "rate tester" tool?

(Posted Sep 7, 2019 10:14 AM)

Feature Requests » Coupon or discount line in the quote/invoice

yep, the cat is out of the bag, thank you so much

(Posted Sep 6, 2019 9:15 PM)