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[quote=Rich S]I'm curious how many owners are planning on including this coverage. In the past year I've had about 100 bookings and if I had paid $27/booking I'd be out $2700. Maybe I've been lucky…
(Posted Nov 16, 2019 5:25 PM)
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Nov 16, 2019 5:25 PM |
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[quote=Ken T]Not exactly.
It used to be that you were expressly forbidden by the contract from rolling Damage Protection into your rates or listing it as a specific line item.
Now, you can, except …
(Posted Nov 15, 2019 5:22 PM)
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Nov 15, 2019 5:22 PM |
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I can answer the 2nd question. You can use all ownerrez widgets in your own website hosted anywhere. I created my website way before ownerrez started offering their own websites and I just used embed…
(Posted Nov 14, 2019 12:29 PM)
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Nov 14, 2019 12:29 PM |
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yes, my RDD is not a sec hold. It is actual charged amount
(Posted Nov 13, 2019 2:33 PM)
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Nov 13, 2019 2:33 PM |
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"Another great feature will be a new program called Guest Option. This program will allow you to offer Damage Protection to the guest on a booking by booking basis for a higher cost but one that is …
(Posted Nov 13, 2019 11:47 AM)
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Nov 13, 2019 11:47 AM |
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Guest option sounds wonderful!
(Posted Nov 13, 2019 11:42 AM)
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Nov 13, 2019 11:42 AM |
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I think Chris explained before that emails are set to be sent at most convenient time once a day. I think it is early wee hours of the morning. So you can set day but not time.
(Posted Nov 13, 2019 11:42 AM)
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Nov 13, 2019 11:42 AM |
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whomever is entered as your guest contacts (can be multiple emails)_ those will receive templated triggered emails.
(Posted Nov 12, 2019 8:16 PM)
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Nov 12, 2019 8:16 PM |
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this been around for a while. as someone above says, useless. All these expedia-like sites are geared for traveler with exact dates (like a business traveler) who wants to click and book based on ava…
(Posted Nov 11, 2019 8:10 AM)
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Nov 11, 2019 8:10 AM |
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[quote=Ken T]We've deactivated the connection on the OR side. It'll show as Pending Activation - and it can just sit there forever, it won't hurt anything and it isn't doing anything. Sorry you had…
(Posted Nov 6, 2019 7:54 PM)
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Nov 6, 2019 7:54 PM |
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After a 1+ year and 3 properties (initially 2), that platform is a total dud. I used channel manager, and even with that was exceedingly hard.
1)One of my properties was on my own (ownerrez ) payment…
(Posted Nov 3, 2019 12:55 PM)
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Nov 3, 2019 12:55 PM |
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I have disconnected on Bdc side, how do I disable on OR side? thnaks
(Posted Nov 3, 2019 12:39 PM)
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Nov 3, 2019 12:39 PM |
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I finally had it. Just not worth it. Sent them email to discontinue my properties. I have couple of pending stays.
Properties show "closed/not bookable", but how do I know they truly are - when I go…
(Posted Nov 2, 2019 5:18 PM)
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Nov 2, 2019 5:18 PM |
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But no last name. Such as Jane Doe gets imported as Jane Jane.
Had to fix.
Booking # ORB2253920 - Michelle Michelle at Blue Mountain Lodge
Arriving Apr 3, 2020 and departing Apr 6 for a total of 3 …
(Posted Nov 2, 2019 12:09 PM)
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Nov 2, 2019 12:09 PM |
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[quote=Joe S]Are you using a 3rd party process to stay in touch with your customers via email? What is recommended? Will take tips and pointers here. I am not interested in emailing frequently, so I…
(Posted Oct 29, 2019 10:31 AM)
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Oct 29, 2019 10:31 AM |
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[quote=Ken T] You can also put it in your rules or descriptions or some other text field, such as in bold or all caps to make sure they have no excuse.
If you are going to accept checks at all, the…
(Posted Oct 23, 2019 5:26 PM)
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Oct 23, 2019 5:26 PM |
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[quote=Chris Hynes]What makes you reluctant to do the hold? In the long run ends up the same as a refundable, or in other words the guest can do a chargeback on a refundable deposit just the same as …
(Posted Oct 18, 2019 3:41 PM)
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Oct 18, 2019 3:41 PM |
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Let me know how it works. I am reluctant to do it.
(Posted Oct 14, 2019 6:56 PM)
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Oct 14, 2019 6:56 PM |
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I am resurrecting this. again, get so many comments saying "I do not want to pay 2K" .. well it is actually $1700 plus $300 deposit. People just do not read or understand that deposit is refundable…
(Posted Oct 14, 2019 3:05 PM)
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Oct 14, 2019 3:05 PM |
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I have heard urban legends that TA produces bookings. It no longer does in my market (smoky mountains)., maybe couple a year. API integration only if you have 5_ properties.
(Posted Oct 11, 2019 11:23 AM)
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Oct 11, 2019 11:23 AM |
