Topic | Posted |
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General Help and Questions » Sold API connected propertyHow do I remove it from VRBO? Do I remove it on VRBO side or just disable on OR side? Thanks (Posted Feb 14, 2021 1:50 AM) |
Feb 14, 2021 1:50 AM |
General Help and Questions » renter confusion re sec dep hold.[quote=Chris O]I'd caution you on going back to the traditional hold - you'll be charged by your CC processor that can add up. What language are using right now to inform? can you copy paste here[/qu… (Posted Jan 28, 2021 3:20 AM) |
Jan 28, 2021 3:20 AM |
General Help and Questions » renter confusion re sec dep hold.I am doing cc sec dep hold on direct bookings. What I have noticed is that about every 3rd renter is expecting a "refund" even though nothing was actually charged as a deposit but it was card hold on… (Posted Jan 27, 2021 7:56 PM) |
Jan 27, 2021 7:56 PM |
Feature Requests » Add % as a cancel fee option on cancelation policy settingJust be careful with this. If you do not refund in full, vrbo will keep their booking fee. Expect customer service calls and chargebacks. (Posted Jan 15, 2021 1:31 PM) |
Jan 15, 2021 1:31 PM |
General Help and Questions » IB for channels but inquiry for direct?Thank you (Posted Jan 13, 2021 1:17 PM) |
Jan 13, 2021 1:17 PM |
General Help and Questions » IB for channels but inquiry for direct?Before I mess anything up. I want channels to be IB but my own site inquiry only. Possible? Thanks (Posted Jan 13, 2021 12:25 PM) |
Jan 13, 2021 12:25 PM |
General Help and Questions » HTG/ HomeToGo integration[quote=Ken T]Are you looking for this? https://www.ownerrez.com/support/articles/channel-management-api-integrations-hometogo-setup-connecting[/quote] That, thank you, plus their pricing after t… (Posted Jan 12, 2021 10:20 AM) |
Jan 12, 2021 10:20 AM |
General Help and Questions » HTG/ HomeToGo integrationLooks like I am live. I have lost link to article about integration. Help? (Posted Jan 12, 2021 9:16 AM) |
Jan 12, 2021 9:16 AM |
General Help and Questions » charges on my credit cardas far as I know OR is a monthly charge whether you have bookings or not. To have no charge you should have made your properties inactive. (Posted Jan 10, 2021 6:24 PM) |
Jan 10, 2021 6:24 PM |
General Help and Questions » HTG/ HomeToGo integration[quote=Ken T]I think part of the delay may be that they didn't originally realize our clients were worldwide, so we only had the US link posted. There's a separate link for Europe, which has since b… (Posted Jan 5, 2021 4:49 PM) |
Jan 5, 2021 4:49 PM |
General Help and Questions » Dashboard?Under reports (Posted Jan 5, 2021 10:57 AM) |
Jan 5, 2021 10:57 AM |
General Help and Questions » Unused custom field definitions - is there any way to identify?Being referenced in email template etc. (Posted Jan 5, 2021 10:56 AM) |
Jan 5, 2021 10:56 AM |
General Help and Questions » Unused custom field definitions - is there any way to identify?I am sure I have some defunct custom field definitions that are no longer needed due to OR enhancements covering the same functionality. Is there any way to run a report (or forecast of sorts) to see… (Posted Jan 4, 2021 7:46 PM) |
Jan 4, 2021 7:46 PM |
Blog » WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaultsq-n. Will there be something similar for non WP sites? I just went looking at WP plug in and it says "turn on hosted site". I thought the whole idea of Wp plug in was to be able to use it without a h… (Posted Jan 4, 2021 3:47 PM) |
Jan 4, 2021 3:47 PM |
General Help and Questions » HTG/ HomeToGo integrationGot OOO reply that they are out till 28th which was yesterday. Will see if they respond soon. (Posted Dec 29, 2020 4:28 PM) |
Dec 29, 2020 4:28 PM |
General Help and Questions » HTG/ HomeToGo integrationI do not have HTG ID? (Posted Dec 29, 2020 4:04 PM) |
Dec 29, 2020 4:04 PM |
General Help and Questions » HTG/ HomeToGo integrationI saw a link to HTG integration info, and submitted a form for a trial run. However, it asks for HTG mapping - I do not have one as I do not have properties on HTG (or rather have them as vrbo listin… (Posted Dec 23, 2020 12:29 PM) |
Dec 23, 2020 12:29 PM |
Blog » Webinar 1/12: OwnerRez/Airbnb - Listing Optimization Part 1I want a webinar on how to optimize Airbnb so it works -with- OWNERS, not -against- them. Until then, not booking on Airbnb. (Posted Dec 22, 2020 10:06 PM) |
Dec 22, 2020 10:06 PM |
Feature Requests » SMS/Quote - how to trigger?Following up on SMS the quote in response to inquiry. I am doing it manually still. that was 50% of my need for SMS - to send quote link via SMS vs email only as I see many quote emails go unopened.… (Posted Dec 16, 2020 9:19 PM) |
Dec 16, 2020 9:19 PM |
Blog » SMS Available For All, Show Signed Renter Agreement in Booking Emails, Vrbo Inquiry Emails, Logo & Instructions Cleanupan SMS question. I have specified "forward to" phone number. I do not see anything forwarded? I only see people replying to SMS under CRM and email. The forward-to number is GV, is that why? (Posted Dec 4, 2020 11:22 AM) |
Dec 4, 2020 11:22 AM |