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Hi Ross,
You can customize an email template (Settings > Email Templates > Create Custom Booking Template) to say anything you want and then use a trigger to send it [x] days after departure.
Here'…
(Posted Oct 16, 2018 9:34 AM)
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Oct 16, 2018 9:34 AM |
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You may have wondered why it's been so quiet around here recently. We've been hard at work on a huge new feature: direct channel integration!
We've had two-way iCal sync and inquiry parsing for y…
(Posted Oct 10, 2018 10:38 AM)
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Oct 10, 2018 10:38 AM |
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Yes, disable is the answer. When different entities reference each other in the system (eg. a booking charge references a surcharge) then it can't be deleted. But disabling it will make it disappea…
(Posted Oct 9, 2018 7:50 PM)
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Oct 9, 2018 7:50 PM |
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Hi Kristine,
Thanks for the continued feedback and details. We have identified a programmatic solution to this that should refresh the height when the date selector opens, however that won't be out…
(Posted Oct 9, 2018 12:44 PM)
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Oct 9, 2018 12:44 PM |
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Hi K&T,
Currently, it's a manual release, but we have long desired to add an automatic rule so that you can specify that "after [x] days" it just happens automatically. That's high on the list of t…
(Posted Oct 8, 2018 8:39 PM)
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Oct 8, 2018 8:39 PM |
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Hi Claudia,
Once you fill in your property data in OwnerRez (for instance, property > photos, amenities, descriptions and so on) that information is automatically picked up by the Hosted Website fea…
(Posted Oct 8, 2018 8:37 PM)
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Oct 8, 2018 8:37 PM |
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HI Marinas Edge,
As soon as we can get it built! We know that's the next logical step, and we have some designs in place for how that will work. There's just too much else going on right now to ge…
(Posted Oct 8, 2018 8:33 PM)
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Oct 8, 2018 8:33 PM |
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Hi Kristine,
I responded to your ticket about this too. Go into the property > calendar imports and remove the calendar import. If it doesn't delete, then "disable" it instead. From that same pla…
(Posted Oct 8, 2018 8:31 PM)
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Oct 8, 2018 8:31 PM |
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Ah it's a Wix website. There are a number of issues with Wix websites because of how they position/draw content in their pages. To make Wix work, you have to allocate enough space for the entire wid…
(Posted Oct 3, 2018 1:09 PM)
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Oct 3, 2018 1:09 PM |
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Sorry for the delay in responding! Somehow this one slipped by. Do you have link to the page you're working on? I looked at your profile but couldn't find it on your website.
In general, our widge…
(Posted Oct 3, 2018 12:39 PM)
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Oct 3, 2018 12:39 PM |
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Hi David,
You beat me to it!
However, I would tweak that CSS a bit to be more exact. In your example, you're targeting all buttons that are small (btn-xs) which could hit a bunch of other buttons.…
(Posted Oct 3, 2018 7:46 AM)
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Oct 3, 2018 7:46 AM |
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We have released a new version of Channel Bridge that should fix this issue. Update to the latest version. You can read about how to check for latest version # and how to force an update here:
https…
(Posted Oct 2, 2018 1:38 PM)
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Oct 2, 2018 1:38 PM |
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Hi Marina's Edge, can you follow the instructions above about sending your log in? We're seeing this from a wide sub-set of VRBO users. That log helps a lot.
(Posted Oct 2, 2018 8:46 AM)
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Oct 2, 2018 8:46 AM |
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An update has been released. Make sure you're using the latest version of Channel Bridge. Here's an article on how to make sure you're on the latest version and how to force an update if you're not…
(Posted Sep 26, 2018 1:13 PM)
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Sep 26, 2018 1:13 PM |
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That's what I figured. We are working on a hotfix for that as I write this. We identified this earlier today with others. Will circle back to this thread when Channel Bridge is updated. FYI - for…
(Posted Sep 25, 2018 5:26 PM)
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Sep 25, 2018 5:26 PM |
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Welcome!! 😁
(Posted Sep 25, 2018 1:25 PM)
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Sep 25, 2018 1:25 PM |
General Help and Questions » AirBnB
Hi Greg,
We now have a Channel Bridge tool that allows you to bring in Airbnb booking information (guest, contact, charges, payments) quickly after a booking is imported into OwnerRez. It works for…
(Posted Sep 25, 2018 12:51 PM)
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Sep 25, 2018 12:51 PM |
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Select $75 per night with no multiplier. Then down below in the Booking Criteria, select if Number of Guests is greater than 2. This will target any booking that has more than 2 guests and add a fl…
(Posted Sep 25, 2018 12:42 PM)
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Sep 25, 2018 12:42 PM |
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Hi James,
This may be happening because the properties list in Channel Bridge is not populating correctly with your VRBO properties. It should only take a few seconds to analyze the reviews and spi…
(Posted Sep 25, 2018 12:37 PM)
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Sep 25, 2018 12:37 PM |
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Hi Kristine!
Yes, you would use surcharges for that (look in Settings > Surcharges). Create an automatic surcharge called "Extra guest fee" and make the amount $75, then set the multiplier to "gues…
(Posted Sep 25, 2018 12:33 PM)
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Sep 25, 2018 12:33 PM |
