Paul W

OwnerRez Team Member
Joined June 2009
861 posts
Topic

Template/Design Share » Arrival Day Email Template (sent around 3am)

Rich, the content looks fine. The point is to convey as much information as you can to the guest, not win literary awards. Don't worry about the formatting.

(Posted Jan 12, 2019 9:39 PM)

General Help and Questions » Best way to see email history for a guest and/or booking?

There's a link on each booking (and quotes) where you can find all email sent for that booking. It's a shortcut over to the email list that filters just to that booking or quote. You can find it in…

(Posted Jan 9, 2019 11:12 AM)

Feature Requests » Add channel name to booking calendar

Hi Tim, You can see that on the hover card. Here's a pic of it on the ribbon view: [img https://cdn.orez.io/w/images/9d110067204d4653a0524ff514c92e4d.png] And on the calendar view: [img https://cd…

(Posted Jan 9, 2019 8:47 AM)

General Help and Questions » Surcharges bundled into the "rent" charges line on quotes

Hi Tim, To be clear, you still want the line items split apart internally, but you want the guest to SEE it as the same thing. If that's the case, we don't have out yet. That's the "condensed view…

(Posted Jan 8, 2019 5:35 PM)

General Help and Questions » Damage Protection on Channel Bridge Imports

We've discussed internally and we may end up moving those damage protection settings to the channel only. It makes more sense to have that there then on the iCal. You either want it on a channel's …

(Posted Jan 8, 2019 5:34 PM)

General Help and Questions » Reports - possible to automate their sending?

Hi Rich, You can create an email template and trigger to email the cleaner with a nicely formatted message but only for one booking (using the booking field codes). There isn't a way to do a single…

(Posted Jan 8, 2019 5:32 PM)

Blog » 2018 Year In Review

New Years is a great time to look back on the year and plan for the next year. While reviewing our blog, I realized that we've added so much new functionality to OwnerRez, but hadn't always announc…

(Posted Jan 8, 2019 2:16 PM)

Feature Requests » Sync on demand

Yes, although there are users who have whined and fussed enough and gotten VRBO to put them in PM mode even with 2 or 3 properties. That's rare though, so don't count on it. For users with less tha…

(Posted Dec 27, 2018 11:41 AM)

General Help and Questions » New website scam -

It does not matter how you rent or the number of rentals you have. The only thing that matters is how the property is zoned. The VR company in question had 20-some properties as rentals, many of wh…

(Posted Dec 27, 2018 11:38 AM)

General Help and Questions » ADA, WCAG 2.0

Someone else asked about this and I posted a message about this: https://www.ownerrez.com/forums/general-help/new-website-scam Summary: ADA, 508 and WCAG don't apply. Don't waste calories on it. …

(Posted Dec 27, 2018 11:15 AM)

Feature Requests » Sync on demand

Only if we have an API/partner integration with the channel - and we do for several. Our API integration for VRBO is coming out soon. We have a pilot group of users in place that we're starting testi…

(Posted Dec 27, 2018 11:09 AM)

General Help and Questions » New website scam -

We saw that story here as well. The correct answer here - ignore it. The author of that article says the exact opposite, but he's wrong. Wringing your hands and paying attorneys is an utter waste …

(Posted Dec 27, 2018 11:06 AM)

General Help and Questions » "Group" availability widgets?

Hi everyone, 👋 In a large update, just pushed out this morning, we added the ability to do more widget things. You can now: - make property links open in new tabs - target the legend for CSS (eg.…

(Posted Dec 19, 2018 11:37 AM)

Feature Requests » Add Long Term Rental Feature

Sure, you would send the second tenant the same Renter Agreement link (booking > Legal > Request > send that URL) and tell them to fill in their own POC info and then sign. That would generate anoth…

(Posted Dec 19, 2018 11:31 AM)

Feature Requests » HomeAway Tax Handling

Yes, we plan to add Booking Criteria (dates, length of stay) to Taxes just like it is on Surcharges. This would allow you to turn off VRBO/HomeAway but also create another one that allows it **befor…

(Posted Dec 11, 2018 5:11 PM)

General Help and Questions » Sort ribbon calendar? and search function on forum?

No worries - ask away. Sometimes the basic questions are the most necessary. Currently, there's no way to custom sort the ribbon. It goes by name or, if you have it entered, the property code. It…

(Posted Dec 11, 2018 5:07 PM)

General Help and Questions » "Group" availability widgets?

We added a little easter egg for this which you'll all see in a few days. In testing right now. 😜

(Posted Dec 11, 2018 5:04 PM)

General Help and Questions » Best way to identify guests who haven't left a review

In addition to what Chris said, keep in mind that many reviews may be stored (whether manually entered or imported in bulk) globally and not against a specific booking. Airbnb reviews are the only o…

(Posted Nov 21, 2018 6:43 PM)

General Help and Questions » Google getting into VRs.. any API plans?

Yep, we saw the Google Hotel API awhile back and sniffed around it. It follows an ad and CPC model partially. Booking.com listings (as you noticed) already show up there. That's based on Booking.c…

(Posted Nov 16, 2018 9:52 AM)

Blog » Ximplifi Accounting on Trust Accounting for Vacation Rentals

As many of you are already well aware, dealing with proper accounting and bookkeeping is a big frustration in the vacation rental industry -- whether you manage hundreds of properties or are an own…

(Posted Nov 16, 2018 9:37 AM)