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@Ross - Good suggestion on the hunting nearby field. Makes sense. No promises, but noted down.
@Linda - We have plans for that (quantity on add-ons and more) but no ETA yet.
(Posted Feb 18, 2019 9:26 PM)
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Feb 18, 2019 9:26 PM |
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Yes, we do actually. We've been working with the accounting guys at Ximplifi to expand our QB integration and be "more correct" generally speaking. As part of that, we're hoping to get into Xero in…
(Posted Feb 18, 2019 9:24 PM)
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Feb 18, 2019 9:24 PM |
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I highly recommend talking to Ximplify who we started partnering with for accounting stuff awhile back. We push PMs, large and small, in their direction. Good folks over there who know how to use Ow…
(Posted Feb 18, 2019 9:23 PM)
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Feb 18, 2019 9:23 PM |
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Very simple. Just connect OpenEdge as a payment method and start using it. No need to do anything on Stripe from that point forward. The cards on file will continue working, only now on OpenEdge i…
(Posted Feb 18, 2019 9:21 PM)
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Feb 18, 2019 9:21 PM |
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@jfulciniti - Careful blocking countries and certain blocks of users. That could stop search engines from indexing your site too depending on where their servers are located and/or the technique you…
(Posted Feb 15, 2019 9:24 AM)
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Feb 15, 2019 9:24 AM |
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Hi everyone,
The rate push for VRBO is now fixed. Make sure you're using the latest version of Channel Bridge and then run it!
To see if you're using the latest version and force it to update, fol…
(Posted Feb 14, 2019 3:45 PM)
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Feb 14, 2019 3:45 PM |
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Yep, working on it. We saw that recently based on something VRBO changed. We're tracking it and will have an update out shortly.
(Posted Feb 13, 2019 7:49 PM)
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Feb 13, 2019 7:49 PM |
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Gotcha. Yeah, that's a totally different thing.
This appears to work:
https://www.zillow.com/homes/218-Pompano-Ln-Surfside-Beach,-TX-77541_rb/
That's just an address with "_rb/" on the end.
And I…
(Posted Feb 13, 2019 1:02 PM)
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Feb 13, 2019 1:02 PM |
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You can set up property level field codes, not just booking ones. Create a property-level field code called PXZILLOW and then you'd enter the Zillow URL (or even just slug) for each property one tim…
(Posted Feb 13, 2019 12:16 PM)
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Feb 13, 2019 12:16 PM |
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Stacy, also check this support article out. Forgot we had this one:
https://www.ownerrez.com/support/articles/renter-legal-agreements
(Posted Feb 13, 2019 10:42 AM)
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Feb 13, 2019 10:42 AM |
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For sure. Create a custom field definition called Property Zillow Link (with short code PXZILLOW) and then fill in that Zillow URL in that new custom field on every property. Then, in your email te…
(Posted Feb 13, 2019 10:41 AM)
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Feb 13, 2019 10:41 AM |
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Hi again Stacy, sorry for the lack of support articles on the subject! One of our major goals for 2019 is correcting that.
Basically, the renter agreement is presented to the guest one of two ways:…
(Posted Feb 13, 2019 10:38 AM)
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Feb 13, 2019 10:38 AM |
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Never heard of that before. Brilliant little tool! No promises, but I did fire off an email to them and ask if they have integration options. That might be a cool stat to show on bookings - how ma…
(Posted Feb 13, 2019 10:34 AM)
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Feb 13, 2019 10:34 AM |
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Yes, our damage protection (ARD) product covers all bookings equally. You don't pick or choose (or offer it optionally to guests on a case by case basis) like you do with travel insurance. It cover…
(Posted Feb 13, 2019 10:30 AM)
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Feb 13, 2019 10:30 AM |
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You can't set up "direct" syncing between HomeAway and Airbnb in the API sense but you can with calendar syncing, yes. That's just something to keep one side updating with bookings/blocks from the o…
(Posted Feb 13, 2019 10:27 AM)
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Feb 13, 2019 10:27 AM |
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Sexy looking site, Stacy! I notice the inquiry widget you dropped on the Contact page. If you get credit card processing (or some payment method configured) you should add a Book Now button to that…
(Posted Feb 13, 2019 10:16 AM)
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Feb 13, 2019 10:16 AM |
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Cheryl's issue was something different - it was matching to a different booking than she thought for the same property/dates - so it's not related to this.
@Jim:
Can you create a ticket (email help@…
(Posted Feb 13, 2019 10:14 AM)
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Feb 13, 2019 10:14 AM |
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Rich, good idea! We do have name correction on inquiry parsing. Looks like we should do the same for channel imported bookings as well. Given their huge size, you'd think the channels could do tha…
(Posted Feb 13, 2019 10:01 AM)
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Feb 13, 2019 10:01 AM |
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@Jim:
No tutorials yet. Sorry for the lack of support on that subject. When you click the button, a little window will open that will show you what will be pushed across. Click the See Details lin…
(Posted Feb 13, 2019 9:54 AM)
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Feb 13, 2019 9:54 AM |
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Hey guys, sorry for the delay in responding. You set that on the property rules now, not the payment method (check method) itself. Each property can define when, or if, it accepts checks and how fa…
(Posted Feb 12, 2019 6:03 PM)
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Feb 12, 2019 6:03 PM |
