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Hi everyone, we wrote a blog post about this here:
https://www.ownerrez.com/blog/airbnb-bookings-no-longer-showing-guest-name-phone-and-email
(Posted Apr 21, 2019 5:32 PM)
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Apr 21, 2019 5:32 PM |
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As many of you have already noticed, Airbnb bookings are coming in (via the calendar import) without any guest name, phone, email address or other details on them.
This is happening because, some…
(Posted Apr 21, 2019 5:28 PM)
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Apr 21, 2019 5:28 PM |
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Yes, it's time based like eRL.
(Posted Apr 15, 2019 1:46 PM)
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Apr 15, 2019 1:46 PM |
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Thanks for the continued feedback!
(Posted Apr 11, 2019 9:49 AM)
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Apr 11, 2019 9:49 AM |
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Thanks for the continued feedback!
(Posted Apr 11, 2019 9:47 AM)
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Apr 11, 2019 9:47 AM |
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Pedro, thanks for the suggestion! Do you know if igloohome has an API or provides access to third party apps? I took a look and it looks like it works similar to ResortLock and eRL where there is n…
(Posted Apr 11, 2019 9:45 AM)
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Apr 11, 2019 9:45 AM |
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To send a trigger to yourself, first create a custom email template that has TO name/email address to yourself. You can use field codes for that where you select the user/account name and email as t…
(Posted Apr 11, 2019 9:40 AM)
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Apr 11, 2019 9:40 AM |
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Mike, you cannot send triggers on inquiries or quotes yet, but that's something we'd like to add. To be clear, the trigger would be on the quote (not the inquiry) since the quote is what expires or …
(Posted Apr 11, 2019 9:39 AM)
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Apr 11, 2019 9:39 AM |
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You are able to drop widgets (similar to ours, but from others) into OwnerRez Hosted Website pages. So I would look into various javascript-based chats and embed that into your site footer. That wo…
(Posted Apr 11, 2019 9:37 AM)
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Apr 11, 2019 9:37 AM |
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Use either the Seasons or Spot Rates to override the property rules. Spot Rates override everything, then Seasons, then the property default. So if you have a season already set up for the months i…
(Posted Apr 11, 2019 9:36 AM)
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Apr 11, 2019 9:36 AM |
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You can't adjust the template itself but you can send a different template using a trigger that only targets certain months of the year. To do that, create a trigger and select where the Arrival Dat…
(Posted Apr 11, 2019 9:35 AM)
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Apr 11, 2019 9:35 AM |
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I hate to be a wet blanket, but my take on this is that it's yet-another stapled-on Google product in their mission to index everything, and it will grow stale after years of little use and developme…
(Posted Apr 11, 2019 9:26 AM)
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Apr 11, 2019 9:26 AM |
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Hi Monica,
The second quote email is an artifact from years ago, and we've never dropped it. When we started out, users mostly responded to inquiries and there were a lot of question-only ones. We…
(Posted Apr 11, 2019 9:21 AM)
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Apr 11, 2019 9:21 AM |
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Thanks for offering to help test, cp9293. We will let you know!
(Posted Apr 11, 2019 9:15 AM)
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Apr 11, 2019 9:15 AM |
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Thanks, BlueMtnCabins, for providing answers!
Stacy, as BlueMtnCabins pointed out, make sure that the trigger is only sent for import bookings. On the trigger, set the booking criteria to only go ou…
(Posted Apr 11, 2019 9:14 AM)
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Apr 11, 2019 9:14 AM |
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Hi Rich,
You could copy the model we use in integrating with QB, only do it yourself manually with the Desktop version. Basically, each booking is turned into an invoice in QB and then each payment…
(Posted Apr 11, 2019 9:07 AM)
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Apr 11, 2019 9:07 AM |
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Thanks for the suggestion, Tufan. Notes is an area we want to improve, and there are many things we'd like to do.
(Posted Apr 1, 2019 8:18 AM)
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Apr 1, 2019 8:18 AM |
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That's a great read, JTVRs! Thanks! Lot of great advice there.
(Posted Apr 1, 2019 8:17 AM)
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Apr 1, 2019 8:17 AM |
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We do share our roadmap but only with the context and understanding that the roadmap is not fixed and changes frequently. The current (closest) items are:
- HomeAway API (nearly done, watching last…
(Posted Apr 1, 2019 8:14 AM)
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Apr 1, 2019 8:14 AM |
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It's mostly by adding links. If you scroll to the footer area, you'll see that there are FB and Instagram links there which show on every page. You can add FB badges/like buttons as well. But it's …
(Posted Apr 1, 2019 8:11 AM)
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Apr 1, 2019 8:11 AM |
