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Can you send that in as a ticket request? That requires some dev work to activate.
(Posted Jun 5, 2019 9:50 PM)
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Jun 5, 2019 9:50 PM |
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For sure. Thanks for the nudge, Adam.
(Posted Jun 5, 2019 12:56 PM)
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Jun 5, 2019 12:56 PM |
General Help and Questions » Field Codes
Yes, it's in the email editor. Click the Insert Field button and search for "check in" and it will narrow to that code. Pic or it didn't happen:
[img https://cdn.orez.io/w/images/04f7d554496e49c49…
(Posted Jun 5, 2019 12:55 PM)
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Jun 5, 2019 12:55 PM |
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I'm coming around to the Wifi locks myself. I currently only have algorithmic locks (no internet required) and they just work and work which is good, but the Wifi lock is really cool - you have see …
(Posted Jun 5, 2019 12:53 PM)
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Jun 5, 2019 12:53 PM |
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There are no reminders sent for un-converted quotes (or when they expire or are preempted) though that is definitely something we want to add and it's often requested. So bottom line - you were imag…
(Posted Jun 5, 2019 12:49 PM)
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Jun 5, 2019 12:49 PM |
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[quote=Stacy S]Thanks so much, Chris! So if I set those rules and regenerate the codes, the new rules will apply to the new codes?
[/quote]
Yes, the new code will be generated according to the rul…
(Posted Jun 5, 2019 12:40 PM)
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Jun 5, 2019 12:40 PM |
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You cannot use Channel Bridge with Evolve because it requires direct access to the VRBO or Airbnb account that your properties are listed in. If you cannot login to VRBO and see the VRBO bookings di…
(Posted May 30, 2019 2:35 PM)
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May 30, 2019 2:35 PM |
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No firm ETA on that yet. Thanks for checking back, but it was delayed because of some other ongoing dev work. SMS as well.
(Posted May 30, 2019 2:32 PM)
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May 30, 2019 2:32 PM |
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Hi Fenwick,
You an have it sent any number of DAYS before arrival (or after created or departure) but triggers are sent once per day. We are working on adding hour of the day and time zone support …
(Posted May 30, 2019 2:32 PM)
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May 30, 2019 2:32 PM |
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[quote=JTVRs]
3) you said deal with the guests before booking. Obviously, for instant booking on the listing site, they only booked. I'm assuming that the OR template will take care of everything (n…
(Posted May 30, 2019 2:02 PM)
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May 30, 2019 2:02 PM |
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Hi Julie,
Great question. All the field codes - the main list of default field codes - come from rates, rules and settings already in OwnerRez. In the case of first payment amount and when the sec…
(Posted May 27, 2019 8:23 PM)
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May 27, 2019 8:23 PM |
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Is that still the case - not releasing guest contact until after fully paid? I know on the API side, it's all released up front regardless of payment. There was a lot of push-back on that. I'm won…
(Posted May 15, 2019 1:56 PM)
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May 15, 2019 1:56 PM |
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Some discussion going on on this side in recent weeks about renter agreements... All design at this point - not scheduled for dev - but we'd like to do the following:
- make the guest pick a signat…
(Posted May 15, 2019 1:50 PM)
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May 15, 2019 1:50 PM |
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Yes, that's the guide for connecting Booking.com. It should be up to date though, frankly, you never know with Booking.com. The screenshots may be a little stale in places. Their UI changes almos…
(Posted May 15, 2019 1:46 PM)
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May 15, 2019 1:46 PM |
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The fix was dynamic. It checks to see if the headline/name are the same and both exist. If so, it will only do the headline. Property > Descriptions > Headline field.
(Posted May 15, 2019 1:44 PM)
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May 15, 2019 1:44 PM |
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Hi Crystal, we've been delayed on the housekeeping module but you can set the Cleaning Date on the booking. Booking > Info tab > Change > set cleaning date. That then shows up in other places in th…
(Posted May 9, 2019 9:26 AM)
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May 9, 2019 9:26 AM |
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Jenna, you can use Triggers to target "only Airbnb" bookings and then send them a special email template with a link to your Airbnb experience.
(Yeah that's strange that Airbnb doesn't link host roo…
(Posted May 9, 2019 9:25 AM)
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May 9, 2019 9:25 AM |
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Go to the Payment Details report (not the Summary one) and put in a date range of the entire year or next 12 months. Then select Scheduled Payments only in the Payment Type and Group By Property.
(Posted May 9, 2019 9:21 AM)
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May 9, 2019 9:21 AM |
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You'd have to add custom page types to the OR Hosted Site and then create those things in the Body field. We have plans to support more page types to make things like FAQ and Blog easier out of the …
(Posted May 9, 2019 9:19 AM)
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May 9, 2019 9:19 AM |
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Hi Tracy,
Are you importing the Channel Bridge file into OwnerRez after downloading it? Use Tools > Channel Bridge import to bring in that file. That will bring in all the email, phone data and a …
(Posted May 9, 2019 9:17 AM)
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May 9, 2019 9:17 AM |
