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For others that are wondering, yes you can do that. On the API channel settings (under Settings) you can drill in and set each API to have specific time from now settings to limit when that channel …
(Posted Nov 19, 2019 10:02 AM)
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Nov 19, 2019 10:02 AM |
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Yes, the rates, rules and availability sync are a fundamental part of the Airbnb API push. You can set the API to "Limited" mode instead of "Everything" but rates are still part of the limited sync. …
(Posted Nov 18, 2019 11:32 AM)
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Nov 18, 2019 11:32 AM |
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It has arrived!
We are officially announcing that Airbnb API integration is available to all users. Whether you have one property or 100, you can now connect OwnerRez directly to Airbnb and enjo…
(Posted Nov 18, 2019 9:26 AM)
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Nov 18, 2019 9:26 AM |
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Yes, it uses an online dashboard, not a manual PDF.
(Posted Nov 18, 2019 8:52 AM)
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Nov 18, 2019 8:52 AM |
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Marcy, yes - on the paperwork being tiresome. The new RentalGuard system has an online digital claims process. Much easier to use.
(Posted Nov 18, 2019 8:34 AM)
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Nov 18, 2019 8:34 AM |
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Thanks for the feedback, Rich. 100 bookings is a lot of bookings for one property. The average per year is 30-50 per property. There is typically a lot more broken damage than a broken glass over …
(Posted Nov 16, 2019 4:34 PM)
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Nov 16, 2019 4:34 PM |
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No, you can't because of insurance regulations that say that if the guest is paying for it, then they are the insured party and, as such, they are supposed to be allowed to opt-out and so on. This s…
(Posted Nov 15, 2019 6:56 PM)
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Nov 15, 2019 6:56 PM |
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Transition will occur on Mon Nov 18:
https://www.ownerrez.com/blog/transition-to-rentalguardian-will-go-live-on-monday-nov-18
(Posted Nov 15, 2019 2:43 PM)
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Nov 15, 2019 2:43 PM |
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Unless you've been living under a rock, you already know that our Damage Protection program is changing - we've talked about it on our blog and emailed users directly. If this is the first time em…
(Posted Nov 15, 2019 2:40 PM)
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Nov 15, 2019 2:40 PM |
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The {PINSTCHECKIN} field code is a built-in field code. It pulls from whatever is in the Property > Guest Instructions > Check-In Instructions field.
[img https://cdn.orez.io/w/images/1e2f51a06b0c4…
(Posted Nov 15, 2019 11:58 AM)
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Nov 15, 2019 11:58 AM |
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[quote=BlueMtnCabins]Question, does that mean that on quote guest can select either RDD or Guest option? As my RDD is set as separate not taxable item on quote. [/quote]
Yes, but it depends on how y…
(Posted Nov 13, 2019 12:44 PM)
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Nov 13, 2019 12:44 PM |
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[quote=John W]I am new, how does this apply to bookings from VRBO and Airbnb? [/quote]
Hi John, take a look at our support article on Damage Protection here:
https://www.ownerrez.com/support/articl…
(Posted Nov 13, 2019 11:34 AM)
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Nov 13, 2019 11:34 AM |
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We recently announced that our Damage Protection program was changing, and today we're excited to announce the new program that will be taking its place.
In the near future, we will be adding a n…
(Posted Nov 8, 2019 12:42 PM)
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Nov 8, 2019 12:42 PM |
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Our Damage Protection carrier, TravelGuard/AIG, just announced that they are going to be ending support for the Damage Protection (ARDI) program that we sell through OwnerRez. This took us very mu…
(Posted Oct 29, 2019 9:59 AM)
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Oct 29, 2019 9:59 AM |
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You cannot delete a cancelled booking. There are a variety of technical reasons for this. However, rest assured that cancelled bookings typically do not show up on lists and reports unless they are…
(Posted Oct 22, 2019 12:26 PM)
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Oct 22, 2019 12:26 PM |
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There was no API integration previously. You're referring to Channel Bridge, but that's not API (strictly speaking). Channel Bridge is a sophisticated screen scraping tool that simulates you (the A…
(Posted Oct 3, 2019 10:49 AM)
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Oct 3, 2019 10:49 AM |
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Aletha, how long ago did you talk to Lynnwood? They are not longer saying that and are creating merchant accounts for all users regardless of volume. You may not save any money necessarily, but the…
(Posted Sep 23, 2019 3:21 PM)
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Sep 23, 2019 3:21 PM |
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There is no restriction on the number of properties to use Lynnbrook. You can have 1 property and many users do.
There is a lot of confusion around this topic. Lynnbrook used to recommend using a …
(Posted Sep 23, 2019 3:19 PM)
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Sep 23, 2019 3:19 PM |
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SBF Vacation Ren is exactly right. The ARDI (damage protection) sold through OwnerRez is a "spread risk" model that covers you (the owner or PM) and does not involve the guest. This is real coverag…
(Posted Sep 18, 2019 10:12 AM)
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Sep 18, 2019 10:12 AM |
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Hi Larry, I answered this via ticket I believe. You have to switch to the Search/Availability view for the home page. Then go into the settings for that and say "hide rate".
(Posted Sep 11, 2019 7:44 AM)
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Sep 11, 2019 7:44 AM |
