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Blog » Cancel For Any Reason (CFAR) travel insurance is now available![quote=Deb's Beach Cond]Does the CFAR cover cancelling for the co vid 19 virus at 100% or 60%? [/quote] This depends on entirely when the TI policy was purchased. If it was purchased back before cov… (Posted Mar 23, 2020 6:23 PM) |
Mar 23, 2020 6:23 PM |
Blog » Cancel For Any Reason (CFAR) travel insurance is now available!Due to the coronavirus scare, we've had a zillion requests in the past week to provide a Cancel For Any Reason (CFAR) option on travel insurance. We've had CFAR on the backlog for awhile, but the … (Posted Mar 23, 2020 4:34 PM) |
Mar 23, 2020 4:34 PM |
General Help and Questions » Minimum DatesThanks, Lydia! Yes, that's exactly right - check the property rules. Specifically check that your 2 and 3 night minimums are in the right spot. They should be on the left side. So it should read … (Posted Mar 17, 2020 10:17 AM) |
Mar 17, 2020 10:17 AM |
Feature Requests » Add Pets as a Trigger CriteriaLydia is correct. Just to clarify for Randy, there is a booking criteria for this already on Triggers. It's in the lower booking criteria section on the trigger page. See here: [img https://cdn.or… (Posted Mar 17, 2020 10:15 AM) |
Mar 17, 2020 10:15 AM |
General Help and Questions » Lynnbrook?Lynnbrook does not return fee data in the transaction, nor do most other processors and gateways. In fact, the only one we know of (anywhere) is Stripe and they only do it because they're an aggregat… (Posted Mar 17, 2020 10:13 AM) |
Mar 17, 2020 10:13 AM |
General Help and Questions » TRAVEL INSURACERandy, there are no cancellations for travel insurance. That's the whole point of travel insurance - to cover cancellations and trip interruptions. If the booking is made in mistake and cancelled r… (Posted Mar 17, 2020 8:20 AM) |
Mar 17, 2020 8:20 AM |
Blog » Updated from RentalGuardian on COVID-19 (Coronavirus)Many users have asked about Travel Insurance coverage and what the official policy is. It has changed a bit as time has progressed. RentalGuard and InsureStays have put out an official FAQ at thi… (Posted Mar 16, 2020 9:27 AM) |
Mar 16, 2020 9:27 AM |
General Help and Questions » corona virus CSSCSS won't work in emails, Rich. Virtually every email program on the planet (Gmail, Outlook, Apple, Android) all strip that stuff out. Even a lot of normal HTML gets removed. Are you trying to cre… (Posted Mar 14, 2020 9:30 AM) |
Mar 14, 2020 9:30 AM |
General Help and Questions » {BSDRS} - days before check in when sec dep is reserved discrepancy?That IS it actually. 😜 If you preview your agreement (I assume you're talking about the "BOOKINGRA" agreement) against bookings, they are showing 1 day because the booking rule is 1 day. Yes, the … (Posted Mar 14, 2020 9:29 AM) |
Mar 14, 2020 9:29 AM |
General Help and Questions » Tax Time. ABB BDC VRBO FK/FKCheck out our Line Item Pivot report. This breaks down every booking with cleaning, tax, fees, etc side by side. It's become the go-to report for things like this. (Posted Mar 14, 2020 9:18 AM) |
Mar 14, 2020 9:18 AM |
General Help and Questions » 15 properties required to sync ownerres to TripAdvisor?Hate to say it, Ross, but you're screwed on FlipKey/TripAdvisor. They allowed 5 properties for a long time and then in the last year moved it to like 25. They said they would drop to 15 for OR user… (Posted Mar 11, 2020 4:52 PM) |
Mar 11, 2020 4:52 PM |
Blog » 7 ways to promote your vacation rentalTo be fair to OP, this blog post is 8 years old. Much has changed in the STR industry over the last 8 years. Notice that Airbnb wasn't even on that list (it didn't exist yet). We need a new one of… (Posted Mar 11, 2020 4:47 PM) |
Mar 11, 2020 4:47 PM |
General Help and Questions » PHOTO IMAGES DESCRIPTIONSHi OPCD, no idea what you mean! We do not remove photo captions from photos. Did you have that happen to a property? (Posted Mar 11, 2020 4:45 PM) |
Mar 11, 2020 4:45 PM |
Feature Requests » Quote Email/SMS/Channel TriggersNot yet and more's the pity. Still very much needed and a highly requested To Do on our roadmap. The last couple years were filled with deviations for channel integration. When we finally got HA a… (Posted Mar 11, 2020 4:44 PM) |
Mar 11, 2020 4:44 PM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapGap rules will reduce the minimum number of nights require TO the gap until it hits your minimum. So if there's a gap between the 28-day bookings, it will use that gap as the new required minimum un… (Posted Mar 11, 2020 4:43 PM) |
Mar 11, 2020 4:43 PM |
General Help and Questions » Quickbooks Set Up- Looking for some tipsPaul here from OR. Thanks for reaching out, Toni. We would like to empower users to work with other users. We have recently explored setting up a Consultants or VAR ecosystem for all the users tha… (Posted Mar 11, 2020 4:38 PM) |
Mar 11, 2020 4:38 PM |
Feature Requests » PM Balance carryover on statementsYou can sorta kinda do this already with Owner Payouts. After you create a negative statement, just leave it as unpaid until the next month. Then after you create the next statement, do an Owner Pa… (Posted Mar 11, 2020 4:35 PM) |
Mar 11, 2020 4:35 PM |
Feature Requests » Customize QuotesNope, that's correct - you have to save and then edit the charges after the fact. Thanks for the suggestion. (Posted Mar 11, 2020 4:33 PM) |
Mar 11, 2020 4:33 PM |
Feature Requests » PM - Owner reservesHi Coastal Waves, do you mean owner bookings? Most OR users tend to put those in as blocked-off times. Are you looking for a way to flag them as "this is an owner booking" so that you can filter/re… (Posted Mar 11, 2020 4:32 PM) |
Mar 11, 2020 4:32 PM |
General Help and Questions » RV RentalsRoss, thanks for the suggestion and idea. There are some other OR users that rent out motorhomes so it's new exactly, but it is rare. As long the RV can be though of as a "property" that is rented … (Posted Mar 11, 2020 4:30 PM) |
Mar 11, 2020 4:30 PM |