Paul W

OwnerRez Team Member
Joined June 2009
848 posts
Topic

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

Thanks for the follow-up, Chris! FYI - we hope to have Vrbo messaging integrated in OR in the next couple quarters. It's right around the corner according to our Vrbo contacts. (Ask them that on…

(Posted Apr 6, 2021 3:37 PM)

Feature Requests » BADJOPEN language change

Hi Dori and Tracey, The problem with this is that it's not one night that is available - it can be on both sides. When both sides are available, the language changes to something like "the night be…

(Posted Apr 5, 2021 2:24 PM)

Feature Requests » Airdna Pricing Integration

Hi Alanna, We don't have integration yet, as you know, and no ETA for that to be scheduled. I turned this topic into a Feature Request so now you can up-vote it to add your support.

(Posted Apr 5, 2021 2:07 PM)

Feature Requests » QB Integration: Tax issues

Hi Dori, Thanks for the suggestion! You may already know this, but we have a blurb written in our QuickBooks FAQ doc here about this issue: https://www.ownerrez.com/support/articles/quickbooks-com…

(Posted Apr 5, 2021 10:12 AM)

General Help and Questions » Push new listing to OTA's but have them not published?

Hi Doug, you can create a new listing in Airbnb and get syncing working but not "activate" it so the public won't see it. That will work for Airbnb, TripAdvisor and Booking.com but not Vrbo. Vrbo d…

(Posted Apr 2, 2021 4:24 PM)

General Help and Questions » HTG/ HomeToGo integration

Thanks for sharing the notice with everyone. Yes, we saw that too and reached out to them about. We don't know what the "payments isn't ready yet" part means? We here at OwnerRez were not aware tha…

(Posted Mar 31, 2021 11:19 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/email-tag-for-the-last-4-digits-of-a-bookings-mobile-phone-number)]

(Posted Mar 31, 2021 4:56 PM)

Feature Requests » Quickbooks Integration: Sub-Customers

Interesting recommendation, Dori. Thanks for suggesting. To be clear, the main "Customer" would be the property name like "Acme Beach House" and then that would have a sub-customer of Susy Jones. I…

(Posted Mar 31, 2021 12:15 PM)

Feature Requests » Quickbooks Integration: Refunds

Hi Dori, It only zero's out the invoice if the charges in OwnerRez are zero'd out. The QB invoice is always designed to mimic (ie. be an exact copy) of the charges on the booking. So when the book…

(Posted Mar 31, 2021 12:01 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Thanks for the feedback, guys. I get it! And 100+ votes on this feature request makes it pretty clear where we have a hole. :-)

(Posted Mar 29, 2021 3:31 PM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

Hi Joelle, thanks for the feedback We have discussed our RA signing process several times internally and have some major changes planned. Just no ETA yet or scheduled time when it will be done yet.

(Posted Mar 29, 2021 3:30 PM)

General Help and Questions » Site down

We had a momentary outage, but everything is back now. Please try again. Sorry for the troubles! ☕ -OwnerRez Dev Team

(Posted Mar 28, 2021 9:31 AM)

Feature Requests » OTA Quick Synch On "Tools" Menu

Hi Cat, With iCal alone (ie. what we calendar import/export) there's no way to force calendar systems to immediately sync unless the channel or other third party has a "Sync Now" button. Some, like…

(Posted Mar 27, 2021 3:41 PM)

Blog » Add-On Discount Codes, SMS to Non-Guest Numbers, Better Excel Imports, Better Tag Filters, Channel Bridge Info on Bookings

Welcome! Thanks for reading it and the kind words!

(Posted Mar 26, 2021 1:37 PM)

Blog » Add-On Discount Codes, SMS to Non-Guest Numbers, Better Excel Imports, Better Tag Filters, Channel Bridge Info on Bookings

Happy Thursday, everyone! We've been hunkered down for the past several weeks, beavering away on work, and we've stacked up an impressive 57 updates to talk about! No new features but lots of gre…

(Posted Mar 24, 2021 1:56 PM)

General Help and Questions » How to define Field Codes

[quote=Jared]Is there a recommended replacement of that text (from section 4 of the template) if you require 100% payment upfront? I recently noticed that I was getting some typos in my rental agreem…

(Posted Mar 23, 2021 4:20 PM)

General Help and Questions » UK style dates

Thanks for the feedback, Rob. We need to update all parts of the control panel to follow culture settings without question!

(Posted Mar 17, 2021 11:46 AM)

Blog » Vrbo Becomes an Only Child, Tag Columns on Exports, New Import for Owners

Hey everybody, time to talk updates! This week, we've got a tidy little set of updates (about 16) to go through, all of which are enhancements or bug fixes. No new features to talk about, but the …

(Posted Mar 4, 2021 6:09 PM)

Blog » Custom iCal Content, Verified Email Domains, PM Streamlining & Cleanup, Imports for Owners & Properties, Gov IDs on Invoices

Happy Thursday, folks! 👋 Over the past couple of weeks, the blog has been silent about updates, but behind the scenes the updates have been pouring out at our normal ridiculous rate. We've got 59…

(Posted Feb 24, 2021 4:59 PM)

Feature Requests » Search Feature Requests

Good idea!

(Posted Feb 11, 2021 1:57 PM)