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If you go to your website directly (the actual domain name) there's a bar that shows across the bottom of the website for you to "edit settings" quickly. It detects if you're logged in and shows the…
(Posted Nov 13, 2021 9:59 AM)
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Nov 13, 2021 9:59 AM |
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Happy weekend, everyone! 🍹 This week, we've released https://www.ownerrez.com/support/articles/update-2021-11-08 17 updates including two great new features, the biggest of which is that you can …
(Posted Nov 11, 2021 12:59 PM)
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Nov 11, 2021 12:59 PM |
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[quote=Sun & Fun Beach]Hey Paul,
Any ETA on this? Or am I just blind and not seeing the functionality? Thanks for this![/quote]
Not blind. Still in testing and should be out soon (ie. a few weeks…
(Posted Nov 9, 2021 2:44 PM)
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Nov 9, 2021 2:44 PM |
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[quote]Can the sms messages i receive go to my text messages on my phone and not to my mail?[/quote]
We are looking into ways of supporting this, but that requires push notifications which means w…
(Posted Nov 8, 2021 9:37 AM)
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Nov 8, 2021 9:37 AM |
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Great question, Mary. We are actively working on adding better visibility and clarity on segments inside the app. Our segment counter will be more accurate and also provide tips on how to "clean" yo…
(Posted Nov 5, 2021 3:03 PM)
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Nov 5, 2021 3:03 PM |
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Last year, before we debuted our SMS Messaging feature, we spent a while coming up with a pricing model that would make it worthwhile for OwnerRez to support and maintain a solid SMS platform acros…
(Posted Nov 4, 2021 1:55 PM)
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Nov 4, 2021 1:55 PM |
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This went out in the latest release:
https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates-on-rate-table-vrbo-reviews-automatch-to-bookings
(Posted Nov 4, 2021 11:10 AM)
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Nov 4, 2021 11:10 AM |
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This went out in the latest release:
https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates-on-rate-table-vrbo-reviews-automatch-to-bookings
(Posted Nov 4, 2021 11:08 AM)
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Nov 4, 2021 11:08 AM |
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Hi Jim!
[quote]I am assuming API connected channels still push rates?[/quote]
Yes, nothing has changed about the API channel integration side.
[quote]Are our current contacts now all merged,…
(Posted Nov 3, 2021 1:04 PM)
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Nov 3, 2021 1:04 PM |
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Hi, everyone! We're back with a fresh batch of product update! This past week, we released 17 updates that enhanced and fixed some existing features.
By the way - over this final quarter of 2021,…
(Posted Nov 3, 2021 9:53 AM)
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Nov 3, 2021 9:53 AM |
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Hi Christine,
We do not have a full trust accounting system where we show you what money is held in liability. That's something we're working on for the future but isn't in the system right now.
…
(Posted Nov 2, 2021 12:19 PM)
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Nov 2, 2021 12:19 PM |
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Does your phone have a back button? Or a swiped left/right to go "back"? Most do, at least Android phones do. If so, doing that will do the same thing in the app as clicking a browser back button.
(Posted Oct 28, 2021 2:27 PM)
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Oct 28, 2021 2:27 PM |
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The next release should include a fix for this.
(Posted Oct 27, 2021 11:05 AM)
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Oct 27, 2021 11:05 AM |
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That's interesting research, thanks for sharing it with us. I understand how with the SMS/conversation side, a minute longer is annoying.
FYI - the reason we queue isn't just the volume alone, it's …
(Posted Oct 25, 2021 10:08 AM)
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Oct 25, 2021 10:08 AM |
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Hi Scott, just change the domain name on the website settings to the new domain name (z.com). You should be able to edit that field. Before doing that, make sure to follow our Going Live steps to p…
(Posted Oct 21, 2021 9:32 AM)
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Oct 21, 2021 9:32 AM |
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[quote=Chris L]especially with the (also unnecessary) ~2-minute delay OR engages in when sending emails via their Postmark ESP (they appear to use a batch process that runs every ~1-2 minutes instead…
(Posted Oct 20, 2021 3:30 PM)
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Oct 20, 2021 3:30 PM |
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Happy Thursday, everyone! This week we've released a monstrous 33 updates which include a bunch of cool upgrades. Let's go through the changes!
* Enhancements & Tweaks
* Bug Fixes Enhancements…
(Posted Oct 19, 2021 12:10 PM)
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Oct 19, 2021 12:10 PM |
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Hi everyone! Slow week on updates because a bunch of us were at VRMA, but we still managed to bang out 13 bug fixes. Take a look! Bug Fixes
Always process Travel Insurance. We have a "Confirm …
(Posted Oct 13, 2021 4:06 PM)
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Oct 13, 2021 4:06 PM |
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Hi Jim, this might already be possible. Can you elaborate a bit more on the email template you would send? Would you be sending the email template to yourself or the guest?
(Posted Oct 11, 2021 4:51 PM)
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Oct 11, 2021 4:51 PM |
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Thanks for the detailed explanation, and yes we will do this. In our (slow going) redesign and mission to make everything consistent, we are also addressing pages where information is gone on small …
(Posted Oct 11, 2021 4:29 PM)
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Oct 11, 2021 4:29 PM |
