Chris Hynes

OwnerRez Team Member
Joined October 2012
1401 posts
Topic

Feature Requests » Tax Setting

If you use the "simplify charges" option on the booking widget, it'll collapse the taxes to one for display there, but it still shows individual taxes on the checkout and emails. Perhaps we should a…

(Posted Oct 10, 2017 1:07 PM)

Feature Requests » Viral marketing idea

That looks pretty cool, although I'm not sure exactly what it does from their website. How would we integrate? Discount codes or some such?

(Posted Oct 5, 2017 12:53 PM)

Feature Requests » Import charges and payments from Airbnb

That's a good point! We'll add a listing site criteria on taxes so you can disable the city tax for Airbnb.

(Posted Oct 4, 2017 1:12 PM)

Feature Requests » Report - Total Amount Charged Per Night

Hmm, that's an interesting idea, sort of similar to the occupancy report. Do you have an example you've seen? A lot of questions in the details of what would be the best information ... How would it…

(Posted Oct 4, 2017 10:38 AM)

Feature Requests » Tax Setting

The best way is to create one tax for each -- that way it will be broken out on reports etc. Is there a problem with showing the individual taxes somewhere vs. the rollup?

(Posted Oct 4, 2017 10:37 AM)

General Help and Questions » Trip insurance question / cleaning fee / sec dep

Yep, that makes sense. We've got plans to add a feature for refundable secdeps so they are treated like the auths and don't factor into the total. Once that's in place, the travel insurance would aut…

(Posted Oct 2, 2017 6:15 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Looks like you did taxes included in Airbnb fee, which subtracts the tax % you have set up from the total payout to get the rent. That's for folks who quote inclusive rates and then back out the taxe…

(Posted Sep 29, 2017 10:56 PM)

Blog » Portal access for owners and staff released!

We just pushed out a new release that includes the cleaning date. You can set it on the Info tab and it will show there, on the Overview tab, and on the calendar. No workflow or blocks around it yet…

(Posted Sep 29, 2017 5:18 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

We just pushed out an update that should handle the multiple reservation rows and non USD currency and date formats. Give it a whirl and let me know how it works now.

(Posted Sep 29, 2017 5:03 PM)

Blog » Full integration for eRentalLock door locks

Yes, that's exactly what grace period does. It's subtracted from check-in and added to check-out. You may want to do more than an hour just to be safe. I use a 3 hour grace period on my properties -…

(Posted Sep 29, 2017 5:02 PM)

Feature Requests » Triggers for cancelled bookings or blocked off time removed

We don't have trigger events for those yet, but they are coming. In the meantime, another option could be to do a filter on your email for those specific notifications to break them out into another…

(Posted Sep 29, 2017 5:00 PM)

Feature Requests » Triggers for cancelled bookings or blocked off time removed

Hmm. You should get owner notifications when bookings are changed or canceled, whether manually or by the iCal import. Are those coming through? Or are you wanting notifications to another person? Wh…

(Posted Sep 29, 2017 12:50 AM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Yep, I got it. Still putting that together with Glenn's to get all the different variations researched. Seems like Airbnb exports one thing if you have the 30 days before arrival payment and a diffe…

(Posted Sep 23, 2017 8:20 PM)

Feature Requests » Cusotmizable reports

We don't have customizeable reports yet, but you can get what you want from the bookings list export. If you go to the Bookings tab and go to List view, there's an Export button there. That'll give y…

(Posted Sep 23, 2017 12:40 PM)

Feature Requests » Coupon or discount line in the quote/invoice

Yep! This is something that would be very useful in a lot of ways. For an initial version, we're thinking to add this as another way to add discounts, like we have for add-ons. Create a discount, en…

(Posted Sep 22, 2017 6:04 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Yep, send it over to help@ownerreservations.com and I'll have a look. Very interesting because the ones I have only show the reservation once, then a separate "resolution payout", like this: 09/05/2…

(Posted Sep 21, 2017 10:43 AM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Does it give you an error or unexpected results? It's designed for that mode with the taxes Added to Airbnb amount -- that's exactly how I do my properties as well. As far as I've been able to deter…

(Posted Sep 21, 2017 10:33 AM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Heh! Guess we need a button for that eh? Easiest way is to email help@ownerreservations.com

(Posted Sep 20, 2017 10:25 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Can you send over the file you're using in a support ticket? We'll have a look and see what's what.

(Posted Sep 20, 2017 5:50 PM)

Feature Requests » couple of enhancement ideas

We just added this for you. Now you can use {BSOURCE} to pull the name of the listing site set on the booking in email templates and renter agreements. Also added {ISOURCE} for inquiries.

(Posted Sep 20, 2017 1:41 PM)