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We have to add it first :-) Does that simple scenario work for what you need?
(Posted Nov 7, 2017 10:02 AM)
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Nov 7, 2017 10:02 AM |
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We did some maintenance earlier this morning and emails were queued for a bit. They should all now be sent.
Does it look correct on your end now?
(Posted Nov 2, 2017 11:39 AM)
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Nov 2, 2017 11:39 AM |
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OwnerRez is oriented around short term rentals, but there's nothing keeping you from making longer term bookings in the system, or multiple one month bookings depending on how you want to do it. You …
(Posted Nov 1, 2017 9:30 PM)
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Nov 1, 2017 9:30 PM |
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No, not currently. We have some plans to add logic based fields eventually, but there's a lot of detail there.
(Posted Nov 1, 2017 9:20 PM)
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Nov 1, 2017 9:20 PM |
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Not currently, but that's a great idea. How would the details work? We've bounced around a couple of ideas here, with the simplest being a weekend min nights rule that kicks in if Friday or Saturday …
(Posted Nov 1, 2017 9:19 PM)
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Nov 1, 2017 9:19 PM |
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Yep, the payment data import is only as good as the data HomeAway provides. It sounds like they've improved it over time, so it might be worth reviewing their sheet again to see if its right.
If you…
(Posted Nov 1, 2017 9:53 AM)
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Nov 1, 2017 9:53 AM |
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We're now well into Fall, with the nights longer and the mornings crisper. Leaves are changing to brilliant colors, or perhaps already have. The perfect time for our monthly Gallimaufry.
Gallimau…
(Posted Nov 1, 2017 8:59 AM)
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Nov 1, 2017 8:59 AM |
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This has now been released.
There is a new Owner Revenue view of the owner statements, with a Financials permission in the portal access user configuration that lets you control which is accessible.…
(Posted Oct 30, 2017 7:56 PM)
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Oct 30, 2017 7:56 PM |
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Yep, we looked into this and it's going to take a code change to fix. Basically what happens is that prorate takes into account all seasons by default. So we need to add a "only prorate inside this s…
(Posted Oct 30, 2017 11:56 AM)
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Oct 30, 2017 11:56 AM |
General Help and Questions » Zelle
Yep, ZELLE is very cool! I wish they had an API we could hook into to integrate directly.
The best way to offer that in OwnerRez is to add a Custom Instructions payment method and add instructions o…
(Posted Oct 30, 2017 11:55 AM)
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Oct 30, 2017 11:55 AM |
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Both agreements technically match Airbnb -- an "All Listing Sites" and an "Only Airbnb". Since the priority for the All agreement (20) is higher than the Airbnb agreement (10), the All agreement is c…
(Posted Oct 24, 2017 9:31 PM)
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Oct 24, 2017 9:31 PM |
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Not yet, but we're working on an importer for their reservation export that will be out in a few weeks.
(Posted Oct 23, 2017 10:09 PM)
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Oct 23, 2017 10:09 PM |
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Go to the rate and select "same or more number of nights" under proration. More here: https://www.ownerrez.com/support/articles/rate-engine#proration
I see you have some at All and some at Extra rig…
(Posted Oct 23, 2017 11:13 AM)
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Oct 23, 2017 11:13 AM |
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How does that work without being confusing, though?
If you show the guest pays but don't show how it breaks down to the owner amount and commission, the owner is going to ask why the guest paid * 45…
(Posted Oct 23, 2017 11:07 AM)
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Oct 23, 2017 11:07 AM |
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Just saw this one, sorry for the delay!
What if you set the week rate for the holiday period to prorate up only and put a night rate in? Does that get what you want?
(Posted Oct 23, 2017 10:55 AM)
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Oct 23, 2017 10:55 AM |
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I double checked @BlueMtnCabins setup and it looks correct, with a trigger and template going out to the @guest.airbnb.com email address. When you get in contact with the guest through other means do…
(Posted Oct 23, 2017 10:30 AM)
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Oct 23, 2017 10:30 AM |
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Hmm, that's a good point on financials. Maybe we need two levels for that, full financials and owner only. What items make sense to show under Owner Only? There are a lot of numbers so it needs to be…
(Posted Oct 22, 2017 7:22 PM)
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Oct 22, 2017 7:22 PM |
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@BlueMtnCabins... good point on the how's. Most of the new features are automatically added. I just wrote up an article with more details on legal agreements here: https://www.ownerrez.com/support/ar…
(Posted Oct 12, 2017 2:18 PM)
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Oct 12, 2017 2:18 PM |
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Following up on the Gallimaufry post from June, and July/August, here's what we've got for September.
Gallimaufry (n): A collection or hodgepodge of things with no apparent unifying theme.
One …
(Posted Oct 12, 2017 12:13 PM)
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Oct 12, 2017 12:13 PM |
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I updated the booking so the $300 factored in, so that is correct now.
We're looking into the issue to make sure it doesn't happen again.
(Posted Oct 10, 2017 2:09 PM)
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Oct 10, 2017 2:09 PM |
