Chris Hynes

OwnerRez Team Member
Joined October 2012
1401 posts
Topic

Introduce Yourself! » Hello from Mississippi with VR in Blue Ridge, GA

The website and social media angle is primarily about establishing an ongoing relationship with guests so they keep coming back. It's also great to have a location that you can send folks you're alre…

(Posted Aug 3, 2019 5:16 PM)

Feature Requests » Ribbon view at a specific date

We've just released the booked date filter. You can now go to the Filter button on the Ribbon view and filter bookings by Booked date and it will fade out the ones that don't match the filter.

(Posted Aug 1, 2019 7:47 PM)

Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?

I've added you on the list.

(Posted Aug 1, 2019 7:44 PM)

General Help and Questions » HTML font changes?

We've got an article about Wix that will help you on the layout part: https://www.ownerrez.com/support/articles/wix-widgets. I can't see the mobile view on the feedback link but that has instructions…

(Posted Aug 1, 2019 7:43 PM)

General Help and Questions » Min nights questions

And the key here is that there are two different gap rules: a) Relax minimum nights in gaps (what Paul outlined) b) Deny bookings if they would create a gap of a certain size (what @BlueMtnCabins wa…

(Posted Jul 31, 2019 11:06 PM)

General Help and Questions » Min nights questions

There is a min gap nights rule you can set on the property in OwnerRez. If you set that it will reduce the minimum to the length of the gap -- for example if you have 4 night min rule and a 2 night m…

(Posted Jul 30, 2019 10:50 PM)

General Help and Questions » Booking.com - what should I do with this?

Booking.com has a complex multi step setup as outlined in this article: https://www.ownerrez.com/support/articles/connect-ownerrez-t-booking-com: 1) Enter matching hotel id in OwnerRez on the proper…

(Posted Jul 30, 2019 7:41 PM)

Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?

The integration will be fully functional by the time we open up the beta, but as in any beta there is a higher possibility of bugs we haven't found yet. Will mark you down on the beta list to contac…

(Posted Jul 26, 2019 8:31 PM)

General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBO

Yep, sometimes they don't get back the first time. Follow up and they will.

(Posted Jul 26, 2019 8:29 PM)

Feature Requests » Remove minimum size of 300x200 pixels for uploaded images.

Yep, we just upgraded some of our image handling on the hosted website side and that minimum which is useful for property photos crept into the editor uploads as well. We've just released an update …

(Posted Jul 26, 2019 8:28 PM)

General Help and Questions » Inquiries: Can I be alerted via text message?

Not yet, but we're targeting that for late this year.

(Posted Jul 21, 2019 7:17 PM)

Feature Requests » template. triggers.

Yep, we're working on an overhaul of that section as we speak!

(Posted Jul 21, 2019 7:16 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

When you import the spot rates from the channel, there's a checkbox you have to check to also get the min nights. We don't currently bring in allowed dates, just rate and min nights (if you check th…

(Posted Jul 21, 2019 7:16 PM)

General Help and Questions » Pushing Fees (cleaning, admin) to VRBO

Right now it doesn't push things based on seasons. Their underlying schema supports it, but they don't allow the simple UI to access that. If you're on PM mode with integrated API (which we support,…

(Posted Jul 21, 2019 7:15 PM)

General Help and Questions » How To Disable Generic OR Agreement

If you go to the Rules section of the property you can disable the agreement there. The origin Widget means it came from your site. We don't have a more detailed origin or track where they were refe…

(Posted Jul 21, 2019 7:14 PM)

General Help and Questions » Brief Overview of Spot Rates (import/view/manage/push to VRBO)

Awesome, thanks! Spreadsheet updates are cool because it's an easy way to set your own rules based on formulas.

(Posted Jul 21, 2019 7:13 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

@Rich -- yeah, that could be good, the option to delete seasons during that range that the spot rates cover. The way spot rates work you don't have to delete the seasonal because the spot rates overr…

(Posted Jul 19, 2019 1:50 PM)

Blog » Integration with PriceLabs

It would work for other units as well since we use the same public method you demonstrate in your video. You'd have to create a property for it in OwnerRez, though, to store the information. Great i…

(Posted Jul 19, 2019 11:14 AM)

Blog » Integration with PriceLabs

Yep! You can actually suck these into OwnerRez directly (we use the same method) -- go to Settings > Spot Rates and use the Import from Channel button to pull in the spot rates from VRBO or Airbnb. …

(Posted Jul 19, 2019 10:58 AM)

General Help and Questions » Creating Trigger Email to Collect Taxes

Right, just allow you to specify the tax. VRBO needs to do the same. It's ironic that the platforms make it so hard to do the right thing. Airbnb has said they're working on that (direct tax remitta…

(Posted Jul 18, 2019 7:59 PM)