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Yep, in the Email Template editor -- look up at the top when you're editing and there's a Preview button with an eyeball icon.
Or if you're looking at the list in Settings > Email Templates you can …
(Posted May 2, 2020 1:22 PM)
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May 2, 2020 1:22 PM |
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If you enter a spot rate, that overrides the rate for that night.
In that case it's better to use a Length of Stay discount instead of a monthly rate: https://www.ownerrez.com/support/articles/lengt…
(Posted May 2, 2020 1:21 PM)
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May 2, 2020 1:21 PM |
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Can you send the date formats you're trying or a screenshot so we can verify that we're fixing the right issue?
(Posted May 2, 2020 1:19 PM)
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May 2, 2020 1:19 PM |
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Sure, that'll work!
(Posted May 2, 2020 1:19 PM)
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May 2, 2020 1:19 PM |
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If you've got a hosted website, that has its own widgets -- you need to make the adjustments by going to edit that particular page on the hosted website and update the holiday color on those widgets.
(Posted May 2, 2020 1:19 PM)
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May 2, 2020 1:19 PM |
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Right now, the only place you can put the custom fields is still on the booking, not the guest. We've got some upcoming work to make that handle guests as well, but no ETA yet.
(Posted May 2, 2020 1:07 PM)
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May 2, 2020 1:07 PM |
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I don't see anything in particular that's amiss, can you send in a support ticket with the particular dates and issue you're having, with a screenshot?
(Posted May 2, 2020 1:03 PM)
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May 2, 2020 1:03 PM |
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First thing to do would be to ask them -- most will tell you if you're in a good market for them.
Next thing you can do is try them -- most of 'em have a free trial period where you can use their sy…
(Posted May 2, 2020 1:02 PM)
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May 2, 2020 1:02 PM |
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Oho! I read that backwards, thinking it was $75 and $75, so yep, you're right -- multiplier won't work.
(Posted Apr 24, 2020 7:31 PM)
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Apr 24, 2020 7:31 PM |
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Yep, we've been planning on both of these things for a long time and actually had them slated to start development this month, but they got bumped by COVID :-/ The eternal story.
Definitely on the n…
(Posted Apr 24, 2020 7:30 PM)
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Apr 24, 2020 7:30 PM |
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Are they really cancelling and exercising their travel insurance? Or just moving the dates to September?
If they're cancelling and using TI, then cancel the booking in OwnerRez and don't refund them…
(Posted Apr 24, 2020 7:28 PM)
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Apr 24, 2020 7:28 PM |
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Percentage items apply to items above them, so you need to make sure the discounts are at the top. To do that either:
a) give the discounts position and give the surcharges a blank position (which …
(Posted Apr 24, 2020 7:26 PM)
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Apr 24, 2020 7:26 PM |
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You can test the widgets directly in the preview area after you create them. Those are all fully functional right in the preview -- you can send an inquiry there or even start a book now.
For the la…
(Posted Apr 24, 2020 7:24 PM)
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Apr 24, 2020 7:24 PM |
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That's controlled by the "Categorize this as a 'rent' line item" setting on the surcharge. Turn that off on the other one and it won't do that anymore.
BTW -- you don't need two separate surcharges …
(Posted Apr 24, 2020 7:19 PM)
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Apr 24, 2020 7:19 PM |
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Good point!
We just released an update that adds a status column for the Line Item Pivot Report.
(Posted Apr 19, 2020 11:10 AM)
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Apr 19, 2020 11:10 AM |
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The best thing to do is to create a quote with yourself as the guest. Send it to yourself, then run through the entire process -- that way you'll see all the emails etc. end to end.
You can also, if…
(Posted Apr 19, 2020 9:04 AM)
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Apr 19, 2020 9:04 AM |
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You can send a signing link in the email template that will ask them to sign a specific agreement. The system doesn't enforce that they do it so you'll have to follow up and make sure they did, but y…
(Posted Apr 19, 2020 9:00 AM)
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Apr 19, 2020 9:00 AM |
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Two emails is the only way to do it right now. It doesn't have to actually be separate emails -- you need two people to click the link and separately sign it. The link is the same and will record who…
(Posted Apr 19, 2020 8:53 AM)
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Apr 19, 2020 8:53 AM |
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Ahh, normality. Soon, hopefully!
1) Yep, we're planning another widget for the rate details/terms for sure. Now that we've got the multi month calendar with a "show rates" option, the details want t…
(Posted Apr 19, 2020 8:52 AM)
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Apr 19, 2020 8:52 AM |
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There isn't a table but you could do it with the First Payment and Second Payment merge fields, like:
Amount to book: {QFPAMT}
Balance due on {QSPDATE} ({QSPDAYSFN}): {QSPAMT}
(Posted Apr 19, 2020 8:47 AM)
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Apr 19, 2020 8:47 AM |
