Marina's Edge Re

Joined October 2012
206 posts
Topic

General Help and Questions » Incorrect Rate Charged?

I have not seen it again

(Posted Mar 9, 2017 12:19 AM)

General Help and Questions » Incorrect Rate Charged?

Any news on this?

(Posted Mar 8, 2017 10:00 PM)

Blog » An Open Letter from the Founders about Pricing (To Legacy Users)

Best money I spend on managing my business, unquestionably! Thanks for making the management of our business so painless (even fun!)

(Posted Mar 8, 2017 9:59 PM)

General Help and Questions » TripAdvisor Channel

I just emailed them...stay tuned. This is a killer feature that I want to incorporate

(Posted Mar 3, 2017 12:03 AM)

General Help and Questions » VRBO and Subscription Options

I just looked at my page views comparing AirBnB listings to VRBO listings. February is always one of my biggest months for people viewing for summer bookings. For the first time AirBnB had more pag…

(Posted Mar 2, 2017 11:56 PM)

General Help and Questions » TripAdvisor Channel

I just noticed you offer a TripAdvisor channel integration but I can't figure out how it works. Looks cool....please advise

(Posted Mar 2, 2017 1:08 AM)

General Help and Questions » VRBO and Subscription Options

@blueMtnCabins- I'm not joking. I agree, if you don't set a minimum on smartpricing it won't work. Sounds like you've had some bad luck with AirBnB. Knock on wood, we haven't and I personally beli…

(Posted Feb 27, 2017 1:49 PM)

General Help and Questions » VRBO and Subscription Options

We just don't have these problems. Is your minimum age 25?

(Posted Feb 26, 2017 11:05 PM)

General Help and Questions » VRBO and Subscription Options

Interesting to hear that people have had problems with guests from AirBnB. Here's some data to consider (out total #of bookings by year for AirBnB-it's exponential growth, doubling every year and mo…

(Posted Feb 25, 2017 1:20 AM)

General Help and Questions » VRBO and Subscription Options

I love this thread. Here's what we do (it isn't perfect but works). -We allow instant booking on VRBO. When a guest instant books my wife uses the information to manually create an instance in OR.…

(Posted Feb 23, 2017 6:13 PM)

General Help and Questions » Incorrect Rate Charged?

I have not been able to repro the $361 issue, and also get the correct price when running the rate tester. But I believe it might be related inactive weekly rates for the property? I was going to d…

(Posted Feb 21, 2017 10:37 AM)

General Help and Questions » Incorrect Rate Charged?

It also looks like the rates in the new rates table aren't matching my weekly rates, I'm wondering if this is part of the problem? Damon

(Posted Feb 20, 2017 1:11 PM)

General Help and Questions » Incorrect Rate Charged?

It looks like the incorrect rate might have been charged for my guest that just booked. I'm wondering if I'm missing something? # ORQ1050818 was charged $361 per night but our rates show $425/night…

(Posted Feb 20, 2017 1:05 PM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

OK. It looks like that did the trick! Thank you'!

(Posted Nov 30, 2016 10:31 PM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

Bummer, they blocked again this evening...likely because I set the cutoff time at 10:00 p.m. You should have the logs to check, and as an added experiment I changed cutoff time to midnight.

(Posted Nov 29, 2016 1:32 AM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

That fixed it. I modified the settings in AirBnB to allow same day bookings on 2 properties but not the other 2. Bingo...only the 2 that didn't allow same day bookings blocked calendar for the day…

(Posted Nov 28, 2016 11:23 AM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

This continues to happen. I have a new theory, my settings in AirBnB didn't allow guests to book "Same Day". I just modified these settings on 2 of the units and left them in place for the other 2.…

(Posted Nov 27, 2016 11:49 AM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

FYI...it continues blocking in single day increments..should I contact AirBnB

(Posted Nov 26, 2016 10:59 AM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

Chris, I haven't blocked anything on AirBnb but we have had a flurry of activity from them over the past few days. The blocking of dates happened again today. I wonder if there is something that hap…

(Posted Nov 26, 2016 1:39 AM)

General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time

wisteria, lavender, Lilacs on 23rd of November (yesterday).

(Posted Nov 24, 2016 11:45 PM)