Hi Marinas Edge,
It's a limited beta feature right now which is why we haven't announced it. If you want to join, we can try to get you in.
The channel integration for TripAdvisor is for both listings and inquiries.
For listings, how your properties are configured in OwnerRez (description, photos, amenities, availability, rates, etc) will determine how your TripAdvisor listings look. No need to ever update the TripAdvisor side. TripAdvisor will "pull" that information from our system several times per day and always keep your listings up to date.
For inquiries, TripAdivsor "pushes" us inquiries that you get in real time. No more sending emails and worrying about parsing or future changes to the format. If you have this channel integration established, it just works. The inquiry gets pushed directly into our system.
While this is obviously a great feature to have (HUGE time saver), there is a restriction to joining... You have be a "PM" in TripAdvisor's system. To get that status, contact pmsales@tripadvisor.com and ask to be converted to PM. It might take a few days (or weeks) before they respond. Just hang in there and keep calling and emailing. Once you get in PM mode, you want to tell them "I use OwnerRez as my software" and give them the channel feeds that we show in that Settings > Channels > TripAdvisor page. They'll use that to make the integration work.
