J. Marker

Joined September 2012
19 posts
Topic

General Help and Questions » Travel Guard integration

Hi, we would like to activate this feature for our bookings, but I have some questions... 1. Does the insurance purchase appear anywhere on our quote? Are we responsible in any for calculating pric…

(Posted Apr 7, 2016 11:21 AM)

General Help and Questions » TRAVEL INSURACE

Where is the information telling about what it is exactly?

(Posted Oct 22, 2015 6:50 PM)

General Help and Questions » TRAVEL INSURACE

WHAT IS TRAVEL GUARD? HOW IS IT USED?

(Posted Oct 22, 2015 1:39 PM)

General Help and Questions » Assembling email addresses for targeted marketing projects

I looked through Reports today, and couldn't find a way to download a list of past guests, booked by property, with date of stay and email address information. I know I've done it before. Have the …

(Posted Sep 8, 2015 7:34 PM)

General Help and Questions » Future Bookings say 'Owes $0.00'

I was running reports this morning and noticed a suspicious absence of income on two of our highest income producing properties. Generally we take a deposit to hold a reservation, then charge the ba…

(Posted Mar 19, 2015 11:55 AM)

General Help and Questions » Updating Calendar

Hello Chris, We had two bookings go through this morning and both have been uploaded onto the VRBO calendar - so it must be working now! Thank you. Much appreciated, Darillyn Reservations ma…

(Posted Sep 10, 2014 3:47 PM)

General Help and Questions » Updating Calendar

Hi Owner Rez, We noticed this past week that our VRBO calendar does not seem to be updating. Yesterday morning we received a message from you that said There is a problem with our linked VRBO accou…

(Posted Sep 10, 2014 1:29 PM)

General Help and Questions » Exporting email addresses

Thank you, Chris. We'll give this a try! Will definitely save us some extra work. Laurie

(Posted Jul 9, 2014 4:42 PM)

General Help and Questions » Testing templates

Thank you! We'll give this a try. Laurie

(Posted Jul 9, 2014 4:41 PM)

General Help and Questions » Modifying the rate structure

Hi, We've used Owner Reservations for 18 months now and really appreciate the system. It makes us more efficient in many ways. However, we band our rates by the size of the group staying at our hom…

(Posted Jul 9, 2014 12:25 PM)

General Help and Questions » Testing templates

We are going to construct several scheduled templates, and just wondered if there was a 'best way' to test these before fully putting them into production. Thank you! Laurie Elliott

(Posted Jul 9, 2014 12:16 PM)

General Help and Questions » Exporting email addresses

Hi, We are using 'Constant Contact' as a marketing tool and wondered if there was a way to upload/export email addresses collected on Orez with our quotes or bookings. Right now we add them manually…

(Posted Jul 9, 2014 12:12 PM)

General Help and Questions » Holidays

We generally have Holidays (like 24, 25, 26th) rather than just one day. Would it be better to just add a new 'season' rather than clicking your holiday premium box? Thanks for your quick repies!

(Posted Oct 18, 2012 2:13 PM)

General Help and Questions » Credit Card charges

Thank you! Perfect!

(Posted Oct 18, 2012 1:36 PM)

General Help and Questions » Holidays

Michelle- Just read the blog write up... and as I'm just looking into using the software, I'm wondering if anything has been updated since that blog post. We have High Season, Low Season and Holid…

(Posted Oct 18, 2012 1:34 PM)

General Help and Questions » Existing Booked Guest - Future Payments

Have the reminder payment emails been released yet? OR... do you have an alert to remind me that I need to email them?

(Posted Oct 18, 2012 1:30 PM)

General Help and Questions » Check Payments Due

Any update on this?

(Posted Oct 18, 2012 1:06 PM)

General Help and Questions » Sage - Echeck

Any idea on when the e-check feature might be up?

(Posted Oct 18, 2012 1:03 PM)

General Help and Questions » Credit Card charges

Please follow up on this thread! I would like to know what the 'real' fees are! Thanks!

(Posted Oct 18, 2012 12:43 PM)