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Hi Alece,
That's a good suggestion and we'll be looking at adding this to the trigger data along with other things such as basic guest details in the next update to the integration.
In the me…
(Posted Feb 17, 2023 2:25 PM)
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Feb 17, 2023 2:25 PM |
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This feature has already been released. See the pinned comment above.
(Posted Feb 15, 2023 4:56 PM)
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Feb 15, 2023 4:56 PM |
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Each individual rule can be set and and overridden per date. Once the DP partners implement these features, it will be up to them to skip updating rules that you don't want them to set. We've supplie…
(Posted Feb 15, 2023 11:54 AM)
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Feb 15, 2023 11:54 AM |
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This feature has been released! Read more about it here on our blog (https://www.ownerrez.com/blog/ownerrez-global-alerts-improved-rates-calendar-and-new-arrivaldeparture-rules) .
(Posted Feb 15, 2023 10:27 AM)
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Feb 15, 2023 10:27 AM |
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To clarify, you can use the new features without having dynamic pricing enabled. But the Dynamic Pricing partners will need to upgrade their software in order to take advantage of them from their sid…
(Posted Feb 6, 2023 12:58 PM)
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Feb 6, 2023 12:58 PM |
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We're pleased to announce that our Zapier integration is now in public beta: https://zapier.com/apps/ownerrez/integrations
If you missed your invitation before you can get started today. Happy Z…
(Posted Feb 2, 2023 11:24 AM)
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Feb 2, 2023 11:24 AM |
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As Ken stated, we explicitly restricted the fields that could be used in automatic reviews due to the inability to correct them once submitted.
However, I can see how some custom fields such as t…
(Posted Jan 6, 2023 1:36 PM)
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Jan 6, 2023 1:36 PM |
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Yes. That's how I would recommend doing it. One reason to keep the api calls on the server is to avoid exposing your username or token to any visitors on your site.
(Posted Dec 20, 2022 9:11 AM)
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Dec 20, 2022 9:11 AM |
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Hi Matt,
Are you running your script in a Node.js environment, or directly in a browser? The latter will not work as the metadata associated with your host page will be rejected on our end. A Nod…
(Posted Dec 19, 2022 4:18 PM)
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Dec 19, 2022 4:18 PM |
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Hi Alece,
You are correct. Statement views are for Owner Statements.
However, all expenses in OwnerRez are Owner Expenses. There is not (yet) the concept of a PM expense, hence, we have not e…
(Posted Nov 8, 2022 11:10 AM)
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Nov 8, 2022 11:10 AM |
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Take a look at the rules tab on the specific booking:
https://uc.orez.io/w/files/19b5042256e8481e8522d59dca0838df
If you still can't figure it out, write in to our help desk ( mailto:help@ow…
(Posted Oct 20, 2022 1:55 PM)
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Oct 20, 2022 1:55 PM |
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Hi Ken,
Check the rules tab on your booking. The text of that page reacts to whatever rules you have configured. In this case, you probably have a booking that is set to use a Refundable type ins…
(Posted Oct 20, 2022 7:49 AM)
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Oct 20, 2022 7:49 AM |
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While there is probably some merit in adding other manual payment types, for the situation you describe I don't think you should use a payment at all. A payment reflects money changing hands via some…
(Posted Oct 19, 2022 12:52 PM)
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Oct 19, 2022 12:52 PM |
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Hi Ricardo,
Owner Statements currently support grouping bookings and expenses by Property for this very reason.
You can enable that per statement if you use the built in statement views, or …
(Posted Oct 5, 2022 12:43 PM)
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Oct 5, 2022 12:43 PM |
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Hi Celia,
I've tested this merge field and it appears to be functioning correctly on my test account.
Could you write into the help desk ( mailto:help@ownerreservations.com help@ownerreservat…
(Posted Sep 26, 2022 3:01 PM)
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Sep 26, 2022 3:01 PM |
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Airbnb had an issue with their iCals yesterday which should now be fixed. Try reactivating your Airbnb iCal import if you need it.
Regarding the validation, unfortunately, this is what we usually…
(Posted Sep 22, 2022 2:51 PM)
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Sep 22, 2022 2:51 PM |
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The radio options shown in your screenshot only apply to booking payments.
Security deposits only support Credit Cards, since only credit cards provide the necessary level of automation for auto…
(Posted Sep 21, 2022 11:32 AM)
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Sep 21, 2022 11:32 AM |
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The Beyond Pricing integration is completely maintained and supported by Beyond Pricing. I'm not sure how exactly they calculate your subscription fees. As an OAuth app, you grant them access to see …
(Posted Aug 31, 2022 10:00 AM)
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Aug 31, 2022 10:00 AM |
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Hi Fabian,
Yep, we're seeing this pretty widespread today. We've opened a ticket with Airbnb to figure out what's going on.
(Posted Jul 12, 2022 11:24 AM)
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Jul 12, 2022 11:24 AM |
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Our recommendation is to put the unique TouchStay link in a custom field on the Booking, and the generic one in a custom field on the Property. This way you can embed a generic link in property descr…
(Posted Jul 12, 2022 10:27 AM)
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Jul 12, 2022 10:27 AM |
