Leaving Hostaway because of their booking fee?

Webhook Trigger

Status: Requested 1 Vote
Brendan & Jessica T
Feb 14, 2024 9:04 PM
Joined Sep, 2022 6 posts

I'm wondering if there is currently a way to (or there is a possibility to add a way to) initiate a trigger via the OwnerRez API or WebHook somehow. Basically- I want to automate a message to a guest two hours after they arrive at the property to check in with them. I can have RemoteLock send me notifications whenever the lock is unlocked, and query the OwnerRes API to figure out the correct location/guest, but there is no way to actually initiate a message. Is there some way to add in WebHook based triggers to initiate actions within OwnerRez? ie: I'd be able to add a trigger that would give me some custom URI that I could hit (and pass the corresponding booking id to) and it'd allow me to schedule an outgoing message to the guest. 

 

I'm not sure I can think of any other direct use cases for this, but there might be some. 

Ryan C
Feb 23, 2024 6:00 PM
OR Team Member Joined Feb, 2023 10 posts

Hi Brendan & Jessica,

There is currently no way to send messages via the OwnerRez API or Webhooks. This is a planned feature that we are hoping to work on in the later half of 2024.