Leaving Hostaway because of their booking fee?

Update tax rule page to show listing site exclusions

Status: Requested 1 Vote
Rich S
Sep 14, 2020 12:13 PM
Joined Dec, 2018 301 posts

The tax rules page here: https://app.ownerrez.com/taxes doesn't show which rules are excluded based on listing site.

THere is tons of room to add that and seeing it at a glance would save lots of anguish while wondering about whether or not a particular tax rule is being applied.

I just spent an hour puzzling through historical records to see how and where and why taxes were being applied without realizing (until I noticed it buried deep in a support document) that I need to watch out for excluded listing sites.

Ken T
Sep 14, 2020 12:47 PM
OR Team Member Joined Aug, 2019 1706 posts

I'm not completely clear which rules you think should be mentioned under the taxes?

Rich S
Sep 14, 2020 1:00 PM
Joined Dec, 2018 301 posts

Ken T said:

I'm not completely clear which rules you think should be mentioned under the taxes?

In my OR page at this link: https://app.ownerrez.com/taxes

The table columns are DESCRIPTION; AMOUNT; PROPERTY; STATUS

I have 4 rules but at a glance it's not possible for me to see that some of the rules are excluded from Airbnb and HomeAway/VRBO listing sites.

Same kind of thinking as the Property column - at a glance I could see if a rule only applies to one property, and that's very useful. Adding another column that shows the listing site (could be 'all' or only 'vrbo' or all but 'airbnb' for example) would be much simpler than having to click into each rule and scan for the area where listing sites are listed. They aren't super obvious at a glance.

Obviously there is a workaround, but this seems like an easy change to implement and I think it has enough value that it should be considered.

Ken T
Sep 14, 2020 2:53 PM
OR Team Member Joined Aug, 2019 1706 posts

Gotcha. Yes, this is a known need that's already been written up to be addressed.