Hello there,
Being able to set triggers to be sent at certain times is great, however, I'd personally find it very useful if I could set triggers to be sent x hours after booking is created.
Right now the only offset after created is number of days. What sorts of things would be useful to be more granular about?
I'd like an automatic email/message to be sent 1 hour after the booking is done (not immediately) if the real email address is not in OR, so it doesn't look like an automated message.
Looks like the guests tend to ignore automated messages and they don't respond to them.
Makes sense to me. We'll put it on the dev list.
I would also like to see this feature for the exact same reason. Probably makes most sense to program x number of minutes after a booking and enter 60. Please and thank you.
I'll revive this request and say this would be valuable. Guests don't want to be "slammed" with emails immediately after a reservation (confirmation, rental agreement, etc) so I would want to add a delay from the time of booking to the "welcome" email.
I would also like to have this feature. Since AirBnb is blocking emailing the guests I would like to send a channel message an hour or two after booking advising them to purchase travel insurance.
There is a bit of a hole in our Triggers where you can only do Scheduled Time triggers as days-based. We're doing a lot of work around Messaging this year, so those things are up first but we'll keep this in mind to look at supporting hours and/or minutes-based Triggers in the future.