Leaving Hostaway because of their booking fee?

Payment Detail Report

Status: Requested 1 Vote
mitch w
Aug 16, 2024 3:18 PM
Joined Feb, 2021 9 posts

Sorry - incorrectly posted this in the wrong channel the first time:

--------------

I'm looking to see the Payment Detail report pulled for historical years to reconcile to our cash collections in our bank account. The report export page seems to only allow it to be pulled for currently active properties. Is that correct? I know that is the case for the bookings detail report but thought that for a report which is actually based on cash collections I would still be able to pull a report which reconciles to the actual cash collected. Can you please assist? Is there a way that this can be pulled on the back-end somehow?

Alece
Aug 20, 2024 6:36 PM
Joined Jan, 2020 184 posts

As far as I understand it, you'd have to temporarily re-enable those disabled properties, run the desired reports, then disable the properties again. FAR less than ideal but should at least provide the data you're looking for.