Export ALL guest data (including tags, reviews)

Status: Requested 1 Vote
Anna C
Dec 30, 2024 7:38 PM
Joined Feb, 2022 4 posts

I would like to download one file that contains ALL data you have so I can then eliminate what I don't want.

Ideally I'm looking for at least this data for guests: 

name, contact info, which property they stayed at, booking platform, stay date (start and/or end date), tags, if they left a review, what review they left. 

 

This would help me know if I should or should not send them a direct email, and how to customize their message.

Eg, I would exclude anyone who I've tagged as BAD, and anyone who left a review lower than 5 stars. 

Right now, it requires multiple steps for me to get this info from the various places, even though it's all in OR! 

 

Bri
Dec 31, 2024 11:59 AM
OR Team Member Joined Mar, 2022 149 posts

Hi Anna,

Thanks for submitting this request! While we don't have everything you're looking for in one export file, the following can be found in a Booking List View export:

name, contact info, which property they stayed at, booking platform, stay date (start and/or end date), tags

To do this, go to the Bookings tab in the OwnerRez menu bar, then select List on the far right (assuming you're not already in List view):

 

 

Once you're on the list view, use the Filter option to tell the system what date ranges to encompass, or whatever other preferred filters you'd like to sort by:

 

 

Next, use the Export button to export that file. You can either download to excel using the Export button alone, or us the dropdown arrow to choose your file preference:

 

 

What you won't get with that export are reviews / what review they left. You can, however, export your Reviews page.

https://app.ownerrez.com/reviews

Hope this helps!