This is not necessary. It does not matter if door codes are generated - what matters is if or when they are sent to the guest. That is done via template and triggers, and, our triggers already support all the criteria you have requested.
I am requesting a change to the door lock generation feature that will have further requirements prior to code generation such as having the credit card on file for a security deposit and also a signed rental agreement. I've had to delete and re-create codes multiple times for last minute bookings. I would assume this would be a simple fix?
This is not necessary. It does not matter if door codes are generated - what matters is if or when they are sent to the guest. That is done via template and triggers, and, our triggers already support all the criteria you have requested.
I do not have templates or triggers that send out door codes, only condo instructions. I always assumed it's automated through the Door Lock integration feature and I use remote lock with four Schlage locks integrated. So what am I missing?
You can allow RemoteLock to generate the code any time. Do not set up remote lock to send the code to guests. Instead set up a template & trigger on OwnerRez, using whatever criteria you need, to allow it to be sent.
Here is a sample template:
https://www.ownerrez.com/support/articles/email-template-pre-arrival-door-code-door-lock-integration
Thanks Adria,
For my application this is being redundant. The code auto generates after each booking with the guests last four digits of their phone number. I include that information in my post booking confirmation and also in my unit instructions. So in order to use this feature I would have to change all of my communications and send another email with the door code. It seems to be too much. I have a hard enough time getting guests to read the condo instructions. It would be so simple if there was a drop down "criteria" menu in the door lock integration tab. Anyway.....please consider making this change.
Michael