Leaving Hostaway because of their booking fee?

Cancelled Booking Executed Quote Archive

Status: Requested 4 Votes
Jason B
Feb 2, 2024 2:18 PM
Joined Jan, 2021 33 posts

I am looking for an easy way on a cancelled booking to go back and look at the prior quote that was executed and booked on.

Right now the only way I can find it is go into "Messages", History, Email to see what was sent in the booking message.

When you cancel a booking it wipes out all the financial numbers for line items on charges.

Historical charges tab would be helpful.

Thank you!

Adria H
Feb 4, 2024 1:21 PM
OR Team Member Joined Aug, 2022 149 posts

You are correct, in certain cases the channels wipe out the historical charges. It would be a great feature to keep a snapshot of that history. This feature has been suggested and is on the roadmap, though I have no ETA to share.