Leaving Hostaway because of their booking fee?

Airbnb added different cleaning fee for shorter stays vs regular stays- need change in OR?

Status: Requested 3 Votes
BlueMtnCabins
Oct 14, 2023 7:51 PM
Joined Jun, 2016 1133 posts

For some reason, Airbnb seems to think that cleaners charge less for a 2-night stay vs a 4-night stay (spoiler: they don't). So looked at the Airbnb listing - and yes, it is there alright. 

 

Bri
Oct 14, 2023 8:57 PM
OR Team Member Joined Mar, 2022 110 posts

This is true, Airbnb now supports Short Stay Cleaning fees.  This can be configured in OwnerRez! Here's how:

  • For the regular cleaning surcharge, set up the per-stay surcharge with a Booking Criteria of greater than 2 nights.
  • For the short-stay cleaning surcharge, set up a per-stay surcharge with a Booking Criteria of 2 nights or less. 

Both surcharges will be pushed to Airbnb and used with bookings of the corresponding durations.

Airbnb requires a Short Stay Cleaning Fee to be lower than your regular cleaning fee - so, you cannot use this as a proxy short-stay surcharge.

More information on common scenarios for surcharges can be found here - https://www.ownerrez.com/support/articles/common-surcharge-discounts

BlueMtnCabins
Oct 14, 2023 10:10 PM
Joined Jun, 2016 1133 posts

Thanks!

redexecgal
Jan 10, 2024 4:02 PM
Joined Nov, 2019 7 posts

You may not  charge a different cleaning fee for a  4 night stay, but you would charge a different fee for a  90 night stay.   We  charge $185 for a 90 night stay and $85 for  a shorter stay.

BlueMtnCabins
Jan 10, 2024 5:49 PM
Joined Jun, 2016 1133 posts

You may not  charge a different cleaning fee for a  4 night stay, but you would charge a different fee for a  90 night stay.   We  charge $185 for a 90 night stay and $85 for  a shorter stay.

I just could never imagine that 90-day rentals would be happening via Airbnb. that is Long term territory....

Jenny O
Jan 11, 2024 9:56 AM
Joined Aug, 2022 16 posts

can you make your regular cleaning fee higher and then add a credit item for longer stays?